Development Associate (NNAF)

National Network of Abortion Funds; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement match

3 weeks vacation

14 holidays

Sick time

Professional development

Job summary

National Network of Abortion Funds in Philadelphia seeks a Development Associate to support donor and funder relations, data management, and daily fundraising operations. You will help manage gift processing, acknowledgments, and reporting while collaborating with a dynamic team dedicated to reproductive justice.

The role emphasizes data integrity, excellent communication, and process improvement across development functions, with travel required and a strong commitment to abortion access and

Qualifications

• 1-2 or more years of relevant work experience.
• Experience with donor/guide fundraising operations is a plus.

Responsibilities

• Provide excellent customer service to supporters while managing the Development team phone and email lines.
• Monitor and respond to emails to the general development department inboxes.
• Coordinate and send timely thank you notes and ‘in honor of’ cards if applicable.
• Maintain fundraising data integrity in Salesforce and build reports as requested.
• Track funder history and engagement with Grantwriting Manager and Associate Director of Institutional Giving.
• Coordinate submissions calendar for funding applications and compile application components.
• Reconcile recurring donations and gifts from third-party campaigns.
• Manage workplace giving portfolio and track donations in Salesforce.
• Support Bowl-a-Thon employer matches and third-party site presence (Network for Good, GuideStar, Benevity).
• Support pass-through grants and donations administration in coordination with Development Operations.
• Process checks, enter gifts, and reconcile donations in a timely manner.
• Update Salesforce with mailing notes and donor communications.
• Coordinate Development team meeting logistics.
• Participate in required convenings and staff communications; maintain confidentiality.
• Travel approximately five times per year for national activities.

Skills

Highly organized

Detail oriented

Verbal communication

Written communication

Timelines management

Interpersonal skills

Data management

Salesforce proficiency

Microsoft Excel

Tools

Salesforce CRM

Microsoft Excel

Job description

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower incomes, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow and nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families. We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 35, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Development Associate

Supervised by: Associate Director of Institutional Giving

Status: The position is full-time, non-exempt, salaried.

Compensation: Starting salary $45,000-50,000, commensurate with experience

Benefits: Competitive benefits package currently including 100% employer paid health insurance/50% for dependents/families, a 5% employer retirement match, 3 weeks vacation, 14 holidays, generous sick time, and a commitment to professional development.

Location: Philadelphia

Position Description

The successful candidate for the Development Associate will contribute to a seamless workflow for the Development Department operations. This includes oversight of all gift entry and acknowledgments, data management, direct donor and funder support, and general logistical support to the Development Team.

You are a systems thinker with an impeccable orientation to detail, and you understand how critical infrastructure capacity is to the effectiveness of a team and process. You are energized by the prospect of supporting a dynamic team with multiple, discrete priorities, and you are effective at setting boundaries, and asking for what you need in order to both deliver effective results, and to thrive in your role. You value using your voice and expertise to improve upon existing systems and processes, and you approach new experiences from a place of curiosity and openness. Like the vibrant fund development team you will be joining, you are open to approaching fundraising from a place of abundance, emergence, and as a political act. An abiding commitment to racial, economic, and reproductive justice guides your work.

Primary Responsibilities

Donor Support (approximately 25% of the position)

• Provide excellent customer service to supporters while managing the Development team phone and email lines.
• Monitor and respond to emails coming to the general development department email inboxes.
• Facilitate general stewardship needs within the department, including coordinating and sending timely thank you notes and “in honor of” cards.

Foundation Support (approximately 25% of the position)

• Maintain funding data integrity and completion within Salesforce, including but not limited to, building reports as requested.
• With support from Grantwriting Manager and Associate Director of Institutional Giving, maintain internal tracking of funder (prospect and existing) history and engagement.
• With support from Associate Director of Institutional Giving, coordinate submissions calendar for funding applications and reports, and track internal creation and compilation of application components (e.g. supporting documents).

Individual Giving Support (approximately 20% of the position)

• Reconcile recurring donations as well as gifts from third-party campaigns.
• Manage NNAF’s workplace giving portfolio of donors, including tracking donations and company matches in Salesforce, and maintaining online workplace giving portals.
• Support the administration of Bowl-a-Thon employer match donations.
• Maintain NNAF’s presence on third-party websites such as Network for Good, GuideStar, Benevity, etc.

Administrative (approximately 20% of the position)

• In collaboration with the Development Operations Coordinator, support the administration of pass-through grants and donations.
• Process checks, enter gifts, and reconcile donations in a timely manner.
• Maintain and uphold protocol related to record storage and document management.
• Update Salesforce with mailing notes, updated contact information, donor & funder communications, etc.
• Departmental Meetings: Coordinate and execute meeting logistics for Development team meetings and retreats.

Other (approximately 10% of the position)

• Actively participate in required convenings, summits, retreats, cross-department working groups, and staff meetings, and participate in required virtual staff communications.
• Protect the organization by keeping information confidential.
• Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
• Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
• Perform other duties as assigned by supervisor.

Ability to travel as job requires, approximately five times minimum per year. Travel will primarily be overnight, for approximately 3-5 days, and national. Regardless of where employee lives, and barring travel delays outside of an individual’s control, employee must be able to arrive at destination on-time.

Qualifications

Job Experience Requirements

• 1-2 or more years of relevant work experience.

Specific skill sets

• Highly organized and detail oriented; must be comfortable and effective with managing data.
• Strong verbal, written, and interpersonal skills.
• Impeccable attention to timelines and ability to maintain and track weekly, monthly, quarterly ongoing projects.
• Excellent computer skills; familiarity with database and spreadsheet programs & proficiency with mail merges.
• Creative thinker that can problem solve and contribute to idea generation in collaboration with the team.Highly adaptable to the shifting needs of a growing organization.
• Aptitude for quickly learning new systems and practices.
• Ability to use discretion when handling confidential information.

Qualities

• Committed to abortion access and full reproductive health care for all.
• Committed to an intersectional framework that includes but is not limited to gender, economic, and racial justice.
• Ability to enjoy collaboration and be a part of a dynamic, highly productive and integrated team; maintain flexibility and effectively manage ambiguity in a responsive work environment.
• Self-motivated, resourceful, creative, and able to work without significant day-to-day supervision.
• Open to giving and receiving feedback and committed to practicing this regularly.
• Belief in bucking the trend through progressive policies to create a new vision for our future.
• Appreciation of working with diverse staff and board in an organization committed to racial justice.

The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with different abilities to perform the essential functions.

• Depending on location, a combination of in-office and virtual office at this time. Must be able to participate in online virtual communications including email, video conferencing, and other online tools used to facilitate virtual office culture and work sharing.
• This position is full time, with employee’s regular full time schedule to be approved by supervisor. Regular hours must include attendance during core business hours from 12:00pm – 5:00pm Eastern Time, Monday through Friday. Occasional work on evenings and weekends as needed.
• Must be able to conduct business in English; however, fluency in languages other than English is a plus.
• Smoke- and drug (illegal or recreational)-free environment.
• Some work at off-site locations may be required; NNAF aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
• This role routinely uses standard office equipment such as computers, phones, and scanners. Employee is regularly required to communicate effectively via computer, via phone, and in person.
• This role requires frequent sitting. The employee must frequently lift and/or move objects up to 25 pounds and occasionally lift and/or move objects up to 40 pounds.

Estimated Date to Hire: July 29, 2019 (must be available for travel this week)

NNAF is an equal opportunity employer and does not discriminate against any individual based on any non-merit factor, and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, NNAF actively seeks to build and maintain a diverse staff with regard to race, culture, ethnicity, class, religion, physical ability, age, gender, and sexual orientation. As an organization working in solidarity with the reproductive justice movement, NNAF is committed to fostering the leadership and elevating the voices of women, young people, people of color, Native people, immigrant and refugees, low-income people, LGBQ+, and transgender, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. We encourage people from these communities to apply.