Development Associate

Agnello & Rogers; Oak Brook (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading non-profit organization is seeking a dedicated Development Associate to provide fundraising and administrative support. This hybrid role includes managing donor databases, processing donations, and enhancing donor relations through effective communication. The ideal candidate will possess strong organizational skills and a passion for supporting women and girls globally.

Benefits

Paid time off and holiday pay

Generous health insurance benefits

401K and life insurance

Flexible work schedule

Qualifications

• At least one year of database experience, preferably with Raisers’ Edge.
• Customer service experience desired.
• Excellent written and verbal communication skills.

Responsibilities

• Support the development team by managing donor information and processing donations.
• Implement donor recognition programs and assist in appreciation events.
• Manage donor communications and customer service inquiries.

Skills

Attention to detail

Organizational skills

Customer service

Database management

Communication skills

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Raisers’ Edge database

Job description

Would you enjoy providing fundraising and administrative support for a mission-based, non-profit organization where your work will make a difference?

Zonta Foundation for Women seeks a permanent Development Associate who shares our passion to build a better world for women and girls.

Who you are:

You are a collaborative, organized individual with strong database and customer service skills. You possess excellent attention to detail and ensure a high level of accuracy in your work.

What you will focus on:

The Development Associate will support the Zonta Foundation for Women development team by providing customer support to members and donors from various parts of the world. This includes database entry/tracking, donor recognition, communications and correspondence and special projects. Core duties:

Development and Donor Management:

Enter new donor information into the donor database, ensuring accuracy and completeness.
Process donations, including entering transactions, generating receipts and reconciling records.
Prepare gift receipts, acknowledgement letters and other correspondence.
Maintain individual and other donor files in database and permanent files.
Support scheduling, preparations and logistics for internal and external development team meetings and events.
Assist in research on potential donors, prospects and funding opportunities.
Maintain detailed notes on donor interactions, as directed.
Perform general administrative duties associated with the development department such as but not limited to donor correspondence, returned mail processing, and supply inventory management.

Donor Stewardship and Recognition:

Implement donor recognition programs, including pin fulfillment and giving societies.
Prepare personalized thank you letters and impact reports.
Assist in organizing and executing donor appreciation events and annual mailings.
Collaborate on the creation and distribution of donor-facing materials.

Communications:

Serves as primary customer service representative managing the Foundation email inbox, supporting donor inquiries, and investigating questions.
Support review and update of website pages, forms, presentations and resources as requested.
Create and edit letters, certificates, and forms.

Other:

Provide support for annual mailings, board meeting preparation and assistance, and convention, as needed.

Other projects as assigned by the Development Manager.

What we offer:

A team that genuinely cares for and discusses issues related to women and girls.
Ability to establish a personalized daily 7.5 hours work schedule with a start time between 7:00 am and 9:00 am. Note: some overtime hours are required based on priorities throughout the year.
Paid time off and holiday pay (11 paid holidays).
Generous health insurance benefits, 401K, and life and disability insurance.

Location (hybrid):

This position is located in Oak Brook, Illinois.
The staff works remotely three days a week and in-office a minimum of two days a week (Tuesday and Wednesday).
Additional in-office work is required for training and special meetings including orientation and onboarding.

If you are interested in gaining experience in a position where your work makes a difference and you have the opportunity to meet people from around the world, we would love to hear from you. To express interest, please submit a cover letter and resume to: [e-mail].

Zonta International is an Equal Opportunity Employer. An official job description will be provided to candidates before an interview. This position requires a background check as part of the final consideration process. Visit www.zonta.org to learn more about our organization.

• Demonstrated competence in a data entry role with at least one year of database experience, Raisers’ Edge database is preferred
• Customer service experience desired.
• Association management/non-profit experience preferred.
• Minimum associate degree required.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Word and Excel.
• Ability to work independently and collaboratively.
• Ability to maintain confidentiality.
• Ability to communicate effectively with members and volunteer leaders from various cultures and regions.
  
  

  Working Conditions/Physical Requirements:

  Ability to lift 15 lbs.
  Occasional evening and weekend hours will be necessary to support committee and volunteer meetings and donor engagement and events. Frequency will vary as it depends on the organization’s needs.