Development Associate

East Boston Social Centers; Indiana (PA); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

403b retirement plan

Paid Time Off

Job summary

East Boston Social Centers seeks a Development Associate to manage Raiser's Edge NXT, ensure data quality, generate reports, and support fundraising operations. Reporting to the Chief Development Officer, you will partner with the Development team and the Executive Director, serving as a liaison to the Board of Directors.

The role emphasizes meticulous data handling, donor relations, gift processing, events support, and grant reporting coordination.

Qualifications

• Experience with Raiser's Edge NXT or similar donor software database system or general data entry experience with systems such as Salesforce.
• Organized and detail-oriented with ability to manage multiple tasks.
• Excellent written and verbal communication skills and ability to work with diverse communities.

Responsibilities

• Ensure data is accurately categorized by fund, campaign, and appeal.
• Maintain database integrity and perform routine data auditing and checks.
• Prepare reports and provide data insights to the Development team.
• Assist with donor records, monthly giving and sponsorships.
• Oversee gift processing, batch entry and acknowledgments.
• Coordinate event registrations and use RE events module.
• Develop and maintain data queries/exports for campaigns and grants.
• Identify opportunities for system improvements and cross-department collaboration.

Skills

Raiser's Edge NXT

Donor Relations

Data Analysis

CRM Data Quality

Education

Bachelor's degree

Tools

Salesforce

MS Office

Google Workspace

Excel

Job description

Hybrid (minimum three days/week in office). Please note that this is a temp-to-perm hire.

East Boston Social Centers is a multi-service agency and community center that cultivates community, belonging, and joy. Founded in 1918 to welcome and support immigrant families, East Boston Social Centers continues to proudly embrace "welcome" in all we do. Our core services range across educational, social, and recreational programs to support the diverse community of East Boston and our neighbors of all ages. For over a century, our programs and services have welcomed neighbors of all ages, interests, and backgrounds through our doors. Each year, we provide direct programming for 1,500+ children, teens, and adults, with an additional 5,000+ people benefiting from community events.

"When all give, all gain." This is so much more than a motto at East Boston Social Centers. We seek to ensure all have an opportunity to give and to gain, and recognize the critical importance of being a diverse, equitable, and inclusive workplace and organization, where all belong. We actively seek and encourage a diverse and inclusive workforce that is reflective of our communities. We are strengthened by this vitality and wealth of life experiences. If you are encouraged by an opportunity to do your best work in an environment where your contributions are valued, come join us.

Job Summary:

Reporting to the Chief Development Officer, the Development Associate will be a part of a growing team of fundraisers that support EBSC's expanding programs. This position is responsible for the overall usage of our CRM (Raiser's Edge NXT), data structure, quality control, data retrieval, report customization and analysis, and policies and procedures. Additionally, this role works with the Executive Director with administrative support and serves as liaison to the Board of Directors.

Essential Duties And Responsibilities Include The Following.

• Responsible for quality control of data and ensures that all information is appropriately and accurately categorized by fund, campaign, and appeal.
• Maintain overall database integrity and quality, including routine data improvement, data auditing, practice enforcement, systems checks, and database functions.
• Work with the Development team and database consultant to establish and maintain best practices and procedures
• In partnership with the Associate Director of Individual Giving, manages donor profiles and stewardship plans to ensure timely communication for front-line fundraising efforts
• Manage records and donor relations for monthly donor and other pledge programs.
• Import and export data from various sources including manual entry.
• Oversee and assist with gift processing, batch entry, donation coding, prepare back-up gift documentation, approve matching and employee contribution campaign gifts, and make adjustments.
• Ensure third-party donations are appropriately and efficiently processed, stewarded, and entered into the database.
• Review daily, weekly, and monthly reports for accurate reconciliation with Finance Department.
• Provide staff training, support, and feedback on data entry and reporting for all database users, as appropriate.
• Support event registration, donations, and sponsorships by managing the RE events module.
• Ensuring policy and procedure documentation is current and implemented.
• Assist with gift prioritization processing and acknowledgments.
• In partnership with the Institutional Giving Associate, track grant reporting deadlines and support Development team members in submitting those reports in a timely manner.
• Develop and maintain queries/exports for direct appeals, email campaigns, events, and ad hoc projects.
• Assess and implement other technology-based solutions for fundraising, marketing, and communications and providing fundraising-related webpages.
• Identify opportunities for systems integration for improved data quality, reduced data entry, and increased cross-departmental collaboration.
• Establish and codify database best practices.
• Other duties as assigned.

Executive and Board Support

• Manages calendar and schedules meetings/calls with larger groups/teams.
• Schedules and coordinates Board meetings (6-8 per year).
• Organizes and distributes materials for board meetings.
• Tracks board giving and "getting" annually.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Experience with Raiser's Edge NXT or similar donor software database system or general data entry experience with systems such as Salesforce (REQUIRED)
• Organized and detail-oriented
• Able to handle multiple projects in a fast-paced office environment
• Expertise in MS Office and Google Workspace products, esp. Excel, and excellent oral and written communication skills
• Demonstrated ability to work effectively with staff and clients with a diversity of lived experiences
• Ability to interpret, report, and use data
• Ability to work independentlyTeam-oriented

Education/Experience

• Bachelor's degree and 1-2 years or more related experience preferably in development/fundraising or a comparable combination of education and experience.

Compensation And Benefits

East Boston Social Centers is committed to providing competitive compensation and benefits commensurate with the professional qualifications and responsibilities of its staff. The target hiring salary range for this role is $60,000 to $65,000 annually commensurate with experience and education.

We offer comprehensive benefits including health and dental insurance, a 403b retirement plan, Paid Time Off (vacation, sick and personal days), long-term disability, child care assistance, and more. The Social Centers has a family environment and embodies our motto "When all give, all gain."

East Boston Social Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.