Development Assistant

Ritter Center; San Rafael (CA); Hybrid; USD 39,000 - 44,000; Full time

Job summary

Ritter Center in San Rafael, CA is seeking a Development Assistant to support fundraising and marketing efforts. The role provides administrative, data, communications, and event support, maintaining donor records and preparing acknowledgments.

Reporting to the Chief Development Officer, the position operates out of the main campus with a 40-hour workweek, hybrid onsite three days, and hourly pay of 28–32 USD. Background checks and fingerprinting are required.

Qualifications

• 2 years’ experience working in a similar role (e.g., administrative assistant or coordinator).
• Excellent interpersonal, verbal, and written skills; exceptional organizational and time management skills
• Demonstrated ability to collaborate effectively, adapt to changing priorities, and manage responsibilities of varying complexity.
• Positive team player with enthusiasm for development and marketing
• Proficiency with MS Office, computing systems, social media, and email marketing platforms
• Ability to work independently, exercise sound judgement, and identify resources needed to complete assignments
• Commitment to high professional, ethical standards and confidentiality in a diverse workplace
• Ability to excel in a fast-paced environment with frequent interruptions
• Strong critical thinking and analytical skills, approaching situations with objectivity
• Commitment to social equity and Ritter Center’s mission
• Valid California driver’s license and a satisfactory driving record

Responsibilities

• Ensure donor data integrity through timely and accurate entry and ongoing maintenance in DonorPerfect CRM.
• Generate 1:1 donor communications, including gift acknowledgment letters and emails, responses to inquiries, etc.; respond to donor inquiries within 24 hours
• Become a DonorPerfect expert for the organization; train and coach as needed and provide weekly, monthly, and quarterly statistics and reports on donor engagement, goals, and campaign results
• Coordinate and maintain fundraising, donation-processing, and employer-giving platforms, including DonorPerfect, Classy, Double the Donation, Give Direct, SafeSave, and Benevity.
• Seek sponsorships for special events and activities; provide support for donor and client-facing events.
• Coordinate department, committee, and special-meeting schedules; prepare agendas and invitations; and take and distribute minutes.
• Create, update, organize, and maintain development spreadsheets, documents, workflow tools, and resources on Ritter Center’s SharePoint site.
• Enter donor follow-ups, tours, and other contacts in DonorPerfect on behalf of development team members and senior-level staff.
• Track and update team workflows, goals, and objectives, and report progress to the team quarterly.
• Update development team and capital campaign monthly reports as needed for the board and capital campaign cabinet, adhering to strict deadlines.

Skills

Administrative support

Interpersonal skills

Time management

MS Office

Social media

Tools

DonorPerfect CRM

Classy

Double the Donation

Give Direct

SafeSave

Benevity

Job description

Description

ABOUT RITTER CENTER:

For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.

When you join Ritter Center, you join a highly trained staff that combines national clinical best practices with a whole-person care approach to solving each person’s medical and mental health, housing, and food needs.

We are growing to meet the needs of our community. We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, have diverse experience, and have compassion. If this sounds like you, we would love to have you join us!

_____________________

CURRENT OPENING:

Development Assistant

Full-time (40 hours weekly), non-exempt hybrid position with three days/week onsite

Hourly Pay: $28-$32 per hour

All positions at Ritter Center require a background check and Livescan fingerprinting.

Please visit our jobs page on our website for a complete list of our employee benefits.
Ritter Center is currently recruiting a Development Assistant for our Advancement Team. This full-time, non-exempt position reports to the Chief Development Officer based in San Rafael, CA, and operates out of our main Campus.

Please find the full job description below.

The Development Assistant provides administrative, data, communications, and event support for Ritter Center’s fundraising and marketing activities. The position maintains accurate donor records, prepares donor acknowledgments and other communications, responds to routine donor inquiries, supports campaigns and special events, coordinates information across departments, and maintains files, spreadsheets, and reporting tools. Working closely with staff and consultants, the Development Assistant helps increase contributed income and strengthen Ritter Center’s visibility in the community.

Essential Functions and Responsibilities

• Ensure donor data integrity through timely and accurate entry and ongoing maintenance in DonorPerfect CRM, coordinating with management and the Accounting Department on time-sensitive entries and updates.
• Generate 1:1 donor communications, including gift acknowledgment letters and emails, responses to inquiries, etc.; respond to donor inquiries within 24 hours
• Become a DonorPerfect expert for the organization; train and coach as needed and provide weekly, monthly, and quarterly statistics and reports on donor engagement, goals, and campaign results
• Coordinate and maintain fundraising, donation-processing, and employer-giving platforms, including DonorPerfect, Classy, Double the Donation, Give Direct, SafeSave, and Benevity.
• Seek sponsorships for special events and activities; provide support for donor and client-facing events.
• Coordinate department, committee, and special-meeting schedules; prepare agendas and invitations; and take and distribute minutes.
• Create, update, organize, and maintain development spreadsheets, documents, workflow tools, and resources on Ritter Center’s SharePoint site.
• Enter donor follow-ups, tours, and other contacts in DonorPerfect on behalf of development team members and senior-level staff.
• Track and update team workflows, goals, and objectives, and report progress to the team quarterly.
• Update development team and capital campaign monthly reports as needed for the board and capital campaign cabinet, adhering to strict deadlines.
• Assist with donor and grant reports by compiling and reviewing the information and data required for timely submission.
• Support marketing and social media efforts in concert with the marketing coordinator
• Participate as a thought-partner and creative collaborator
• Other responsibilities, as assigned

Qualifications

• 2 years’ experience working in a similar role (e.g., administrative assistant or coordinator)
• Excellent interpersonal, verbal, and written skills; exceptional organizational and time management skills
• Demonstrated ability to collaborate effectively, adapt to changing priorities, and manage responsibilities of varying complexity.
• Positive team player with enthusiasm for development and marketing
• Proficiency with MS Office, computing systems, social media, and email marketing platforms
• Ability to work independently, exercise sound judgement, and identify resources needed to complete assignments
• Commitment to high professional, ethical standards and confidentiality in a diverse workplace
• Ability to excel in a fast-paced environment with frequent interruptions
• Strong critical thinking and analytical skills, approaching situations with objectivity
• Commitment to social equity and Ritter Center’s mission
• Valid California driver’s license and a satisfactory driving record

Preferred Qualifications

• Experience working in nonprofits and with development databases
• Affinity for human services and the mission of Ritter Center

Employment Practices

Ritter Center is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.