Development and Outreach Manager

Life’sWork of Western PA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Aflac

LegalShield

Identity Theft Protection

Paid Time Off

Paid Holidays

Retirement Plan – 403(b) with employer

Mileage Reimbursement

Job summary

Life’sWork of Western PA is seeking a Development & Outreach Manager to lead fundraising, outreach, and community engagement across Pittsburgh and Monessen. You will collaborate with the Board and Executive Director to cultivate donors and partners, manage communications, and supervise grant-writing support.

Strong CRM and event planning are essential to boost the organization’s profile. You will oversee branding, staff engagement, and data-driven improvements while upholding HIPAA-compliant

Qualifications

• Bachelor’s degree with 2–4 years of related experience.
• Excellent written and verbal communication skills.
• Ability to build strong internal and external relationships.
• Proficiency with Microsoft Outlook and Office Suite.
• Experience with CRM systems is preferred.
• Experience with Canva is preferred.

Responsibilities

• Identify and cultivate potential donors, sponsors, and partners.
• Collaborate on internal/external communications with leadership.
• Support staff engagement and appreciation initiatives.
• Develop short- and long-term philanthropic plans.
• Research funding sources and provide guidance to stay ahead.
• Supervise contract providers and assist with grant writing.
• Design outreach programs to raise organizational profile.
• Coordinate events, meetings, and presentations.
• Maintain CRM and reconcile donations; data-driven improvements.
• Manage in-kind donations and partnerships; track acknowledgments.

Skills

Written communication

Verbal communication

Relationship building

Independent work

Outlook

CRM experience

Canva

Microsoft Office

Education

Bachelor’s degree

Tools

CRM systems

Canva

Microsoft Office Suite

Microsoft Outlook

Job description

Overview

The Development & Outreach (D&O) Manager is a vital member of Life’sWork’s management team, responsible for leading fundraising, outreach, and community engagement initiatives. The role requires deep knowledge of Life’sWork’s services, a genuine passion for the mission, and a commitment to organizational success.

Key Responsibilities

• Work with the Board and Executive Director to identify and cultivate potential donors, sponsors, and partners.
• Collaborate with leadership to manage internal and external communication efforts.
• Support staff engagement and appreciation initiatives.
• Develop short‑ and long‑term plans for philanthropic giving, community outreach, and awareness.
• Research and advise on philanthropic funding sources and trends to position Life’sWork ahead of major changes.
• Supervise contract providers and serve as liaison for grant‑writing efforts.
• Design and implement awareness, outreach, and community engagement programs to increase the organization’s profile.
• Oversee community outreach activities, including events, meetings, presentations, conferences, education sessions, and vendor tables.
• Coordinate internal and external events (e.g., Gala, fundraising events).
• Maintain the CRM database (Bloomerang or similar), process donations, reconcile finances, and recommend data‑driven improvements.
• Manage in‑kind donations and partnerships, including acknowledgement and tracking procedures.
• Set brand guidelines and ensure consistent branding across the organization.
• Lead branding, marketing, media, and public relations initiatives, including the agency website and social media pages.
• Oversee volunteer activities and onboard volunteers in collaboration with Human Resources.

Essential Characteristics & Behavior

• Model the organization’s mission and values through personal conduct and strong interpersonal skills.
• Demonstrate a physical presence that shows commitment and motivates staff.
• Encourage relentless problem‑solving.
• Prioritize time and energy based on organizational needs, adapting to a rapidly changing environment.

General Assignments

• Record time and attendance via HRIS and time‑keeping system.
• Attend meetings and training as required.
• Cover both Pittsburgh and Monessen locations of Life’sWork.
• Perform other duties as assigned.
• Maintain client confidentiality and comply with HIPAA laws and internal policies.

Education & Qualifications

• Organized self‑starter with excellent written and verbal communication skills.
• Ability to work independently while building strong internal and external relationships.
• Bachelor’s degree with 2–4 years of related experience.
• Proficiency with Microsoft Outlook, a computer/laptop, tablet, and cell phone.
• Proficiency with Microsoft Office Suite (preferred).
• Experience with CRM systems (preferred).
• Experience with Canva (preferred).

Working Conditions

• Some travel and occasional evening or weekend hours may be required.
• Office setting may require long periods of sitting.
• Will occasionally lift and carry 10–15 pounds.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Aflac
• LegalShield
• Identity Theft Protection
• Paid Time Off
• Paid Holidays
• Retirement Plan – 403(b) with employer match
• Mileage Reimbursement at the federal mileage rate

Diversity & Inclusion Statement

Life’sWork of Western PA believes that diversity strengthens our organization and enhances the services we provide. We are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to contribute.

Equal Opportunity Employer

Life’sWork is an Equal Opportunity Employer. We recruit, hire, train, compensate, and promote employees without regard to race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable law.