Developer Experience Engineer

Stripe; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A cutting-edge technology startup is seeking a Developer Experience Engineer to enhance developer engagement and improve support processes. This role focuses on building relationships with the developer community, creating educational content, and working with teams to meet customer needs. Candidates should have over 6 years in developer advocacy or technical writing and strong communication skills.

Qualifications

• 6+ years of experience in developer advocacy or technical writing.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities.

Responsibilities

• Create and maintain code samples and tutorial content.
• Engage with the developer community through events.
• Collaborate with teams to improve documentation and content.

Skills

Developer advocacy

Technical writing

Communication skills

Problem solving

Community engagement

Job description

Who we are About Privy

Our mission is to make privacy and user ownership the default online. We build simple, flexible developer tooling that make it easy to build products that put users first. By leveraging modern cryptography, we shift the status quo around digital ownership and protect the accounts and assets of millions of users.

Engineering at Privy is not just about writing world-class code. We create software that turns complex technical systems into delightful developer tools. We assemble tried-and-true primitives into intuitive, responsive APIs and beautiful interfaces. We believe in open-source work and transparency with our teammates and users. We encourage each other to think big, run experiments and follow our curiosity so we can build better tooling that lets developers shine and empower their users.

Learn more about Privy: Privy and Stripe: Bringing crypto to everyone

What you’ll do

As our first Developer Experience Engineer hire at Privy, you will bridge the gaps between our product and developer community. You will be responsible for improving developer experience, reducing support burden through proactive education, and building developer advocacy initiatives to drive adoption and engagement of our product. Customer obsession is a core part of Privy’s culture. You’ll work closely with fellow engineers, product, and business teams to ensure Privy's customers needs are met.

Responsibilities

• Create and maintain code samples, starter repos, and recipes that help developers integrate our product effectively
• Establish and create a regular cadence of developer-focused content (blog posts, video tutorials, code samples)
• Collaborate with internal teams to organize our documentation, prioritize content gaps and improvements, and gather developer feedback on all content effectiveness.
• Engage with the developer community through industry events, hackathons, and other channels.

Who you are Minimum requirements

• 6+ years of experience in a developer advocacy, technical evangelism, technical writing or similar role.
• Adept programming skills and a deep understanding of the technologies the company uses.
• Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner.
• Passion for building and engaging with developer communities.
• Strong problem solving skills, identify and solve technical challenges.
• Ability to build relationships, collaborate with others, and work effectively in a team environment.

Preferred qualifications

• Strong preference for experience in an API-based business and in payments, fintech, or crypto.