Developer Advocate: Onboarding & Success

Toast; United States; On-site; USD 85,000 - 136,000; Full time

Benefits offered by this job

Competitive compensation

Health and wellness benefits

Flexible working options

Job summary

A leading restaurant tech company is looking for a Developer Advocate to join their Developer Relations team. The role involves owning the developer lifecycle, managing technical support, and ensuring successful onboarding for partners. The ideal candidate has 2+ years in Developer Relations or Technical Support and strong troubleshooting skills. This position offers a competitive salary between $85,000—$136,000 USD.

Qualifications

• 2+ years experience in Developer Relations, Technical Support, or Solutions Engineering.
• Strong technical troubleshooting skills.
• Exceptional at managing parallel workstreams.

Responsibilities

• Own the end-to-end developer lifecycle for the general developer community.
• Manage the technical support queue efficiently.
• Execute the partner onboarding and certification process.

Skills

Technical troubleshooting

Understanding of REST APIs

Communication skills

Process-oriented mindset

Data-driven approach

Customer-focused

Tools

Splunk

Postman

Zendesk

Job description

A leading restaurant tech company is looking for a Developer Advocate to join their Developer Relations team. The role involves owning the developer lifecycle, managing technical support, and ensuring successful onboarding for partners. The ideal candidate has 2+ years in Developer Relations or Technical Support and strong troubleshooting skills. This position offers a competitive salary between $85,000—$136,000 USD.