Developer Advocate (Network APIs)

Vonage; Rodeo (NM); Remote; USD 90,000 - 120,000; Full time

Job summary

Join Vonage as a Developer Advocate, where you'll enhance developer experiences and streamline API integrations. This position combines technical expertise with user engagement, enabling businesses to leverage Vonage's Network APIs for innovative cloud communications. You'll create documentation, foster community connections, and advocate for developer needs, making a significant impact in a leading cloud communications company.

Qualifications

• Software development experience and API integration skills are required.
• Strong communication skills and ability to work remotely are crucial.
• Background in Developer Experience or Developer Advocacy is necessary.

Responsibilities

• Develop and maintain implementation guides and tools for Network APIs.
• Gather developer feedback to improve tooling and automation.
• Represent Vonage at technical events and engage with the community.

Skills

Problem-solving

Communication

API integration

Technical documentation

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We're looking for an Developer Advocate (Network API) to join the Vonage Developer Relations team and drive adoption of our Network APIs, such as Sim Swap, QoD or Device Location. In this role, you'll focus on enhancing developer experience and reducing implementation complexity while navigating compliance requirements. Your work will blend technical expertise with practical implementation knowledge to help developers overcome the unique challenges of network-level integrations, ensuring successful adoption of our Network APIs across diverse use cases.

As a Developer Advocate (Network API), you will create solutions and guidance that simplify the integration of Vonage's Network APIs. Your expertise will help developers understand and implement complex network-level features while maintaining compliance with relevant regulations. A key focus will be on creating sample apps and other resources that address the specific challenges of network API implementation, from initial testing to production deployment.

Your key responsibilities:

• Technical Advocacy: Develop and maintain comprehensive implementation guides, sample applications, and tooling specifically for Network APIs
• Developer Experience: Build proof-of-concepts, reference implementations, and debugging tools that showcase best practices for Network API implementation
• Developer Feedback: Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions
• Community Engagement: Represent Vonage at technical events, focusing on network-level solutions and compliance considerations
• Product Feedback: Collaborate with Product teams to provide developer perspective on Network API features

What you'll bring

Required:

• Software development experience and experience with API integration
• Excellent problem-solving, debugging skills and ability to explain complex technical concepts
• Strong communication skills and ability to work in a remote environment
• Previous Developer Experience, Developer Relations or Developer Advocacy experience
• Background in creating developer documentation and technical content
• Proficiency in multiple programming languages
• Familiarity with cloud communication platforms (CPaaS), Network APIs, and Vonage APIs
• Knowledge of global telecommunications regulations

#LI-WW1

#LI-WW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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