Linn County is committed to creating a Customer-Centered Culture placing our internal & external customers at the center of everything we do! Why do we do this? We get that question a lot. The answer is simple: We want our customers to have a positive experience. Our co-workers are customers too. Exceptional internal customer satisfaction leads to exceptional customer satisfaction for the public!
Why work at Linn County?
- Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
- Access to medical, dental, vision, short & long term disability, and supplemental life insurance
- Iowa Public Employee's Retirement Pension Plan (IPERS)
- Wellness program offering credit on insurance premiums to eligible employees
- Free on-site fitness centers
- 12 paid holidays per year
- Training & professional development opportunities
Hourly Wage: $24.46
About the Role
Supervises, monitors, maintains security and safety of court ordered dependent, neglected or delinquent youth at the Juvenile Detention and Diversion Services Center.
- Conducts intake activities for residents including conducting interviews to obtain required information.
- Checks and maintains security and safety of residents on a continual basis.
- Responds to emergency situations that may occur, including escape and suicide attempts, drug overdose, intoxicated youth, etc.
- Physically restrains residents for the protection of themselves or others using non-mechanical restraints.
- Supervises dependent, neglected, or delinquent youth during the late evening and early morning hours.
- Monitors access to and within the building using cameras and security systems.
- May awaken residents, supervise showers, and dispense medication as needed.
- Supervises and monitors residents' behavior and maintains daily records.
- Performs data entry, file auditing, and reporting for program recordkeeping.
- Promotes, encourages, and supports appropriate behavior.
- Performs light maintenance tasks such as cleaning and laundry activities.
- Explains and enforces rules consistently and fairly.?
- Knows the products they personally produce and the customers of each product.?Listens to the “Voice of the Customer" and closes gaps between customer expectations and experience whenever possible.
- Performs other duties as assigned.
One of the following is required:
- High school diploma or equivalent and 2 (two) years of experience in the care, counseling, and management of dependent, neglected, and delinquent adolescents.
- Associate’s degree in human services, psychology, sociology, criminal justice or related field.
- An equivalent combination of education and experience that demonstrates the required knowledge and skills for this position may be considered.
Saturday – Wednesday
11 p.m. – 7 a.m.
(Thursday, Friday off)
Learn more about Linn County Juvenile Detention and Diversion Services Here: Juvenile Detention and Diversion Services Website