Detention Counselor

CoreCivic; Estancia (NM); On-site; USD 41,000 - 44,000; Full time

Job summary

CoreCivic in Estancia, New Mexico is hiring a Detention Counselor to join a secure, uniformed unit management team. The role focuses on resolving inmate issues promptly and ensuring the daily operation of the unit stays safe and structured.

The position requires a high school diploma or GED, at least two years in security with supervisory exposure, a valid driver’s license, and being 18 or older. CoreCivic maintains a Drug-Free Workplace and is an Equal Opportunity Employer.

Qualifications

• High school diploma, GED certification or equivalent.
• Two years of security experience in a criminal justice field, which preferably includes one year in a supervisory capacity.
• Additional education may be substituted for the experience on a year-for-year basis.
• A valid driver's license is required.
• Minimum age requirement: Must be at least 18 years of age.

Responsibilities

• Maintain a caseload of inmates with the primary purpose of resolving daily living issues before they expand into significant incidents.
• Make daily rounds through assigned units talking with staff and inmates, observing operations and interactions between staff and inmates on the unit, ensuring the unit is operating in a safe and secure manner and anticipates situations.
• Conduct one-on-one meetings with inmates regarding grievance or potential grievance matters and resolve the situation within the framework of policy.
• Develop an interactive working relationship with inmates that support the informal resolution of inmate issues.
• Develop and maintain a cooperative working relationship with institution departments built on respect that supports problem solving.

Skills

Security experience

Education

High school diploma or GED

Job description

$30.27 per hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a

$30.27 per hour At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. We are currently seeking a Detention Counselor who has a passion for providing the highest quality care in an institutional, secure setting. Come join a team that is dedicated to making an impact for the people and communities we serve.

The Detention Counselor is a uniformed, security trained member of the Unit Management Team responsible for resolving daily inmate issues before they become significant matters, incidents or grievances. They will ensure that services and programs are delivered to inmates assigned to the unit at a time and manner as designed.

• Maintain a caseload of inmates with the primary purpose of resolving daily living issues before they expand into significant incidents.
• Make daily rounds through assigned units talking with staff and inmates, observing operations and interactions between staff and inmates on the unit, ensuring the unit is operating in a safe and secure manner and anticipates situations.
• Conduct one-on-one meetings with inmates regarding grievance or potential grievance matters and resolve the situation within the framework of policy.
• Develop an interactive working relationship with inmates that support the informal resolution of inmate issues.
• Develop and maintain a cooperative working relationship with institution departments built on respect that supports problem solving.

Qualifications

• High school diploma, GED certification or equivalent.
• Two years of security experience in a criminal justice field, which preferably includes one year in a supervisory capacity.
• Additional education may be substituted for the experience on a year-for-year basis.
• A valid driver's license is required.
• Minimum age requirement: Must be at least 18 years of age.

CoreCivic is a Drug-Free Workplace and EOE – including Disability/Veteran.