Detection Program Risk Manager, Product Quality

Amazon; Arlington (VA); On-site; USD 66,800 - 142,800; Full time

Benefits offered by this job

Health insurance

Flexible working hours

Employee discounts

Job summary

A leading e-commerce platform is looking for a Risk Manager to enhance the product quality experience. The ideal candidate will have at least 4 years of compliance management experience and be adept at working with cross-functional teams. This role focuses on data-driven decisions to improve processes and protect customer interests. Expect a dynamic work environment and opportunities to influence real tools used by thousands of merchants.

Qualifications

• 4+ years of compliance program management or equivalent experience.
• Experience handling confidential information.

Responsibilities

• Develop understanding of drivers impacting product quality experience.
• Design, develop, deploy programs with cross-functional teams.
• Lead day-to-day program requirements with operations teams.

Skills

Data analysis

Project management

Compliance program management

Education

Bachelor's degree

Tools

SQL

Excel

Job description

Join to apply for the Detection Program Risk Manager, Product Quality role at Amazon

1 day ago Be among the first 25 applicants

Join to apply for the Detection Program Risk Manager, Product Quality role at Amazon

Description

Amazon's Perfect Order Experience team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for Sellers. We are looking for a Risk Manager with a passion for data to help reshape how we detect risks to a customer's product quality experience. You will enjoy working with one of the richest data sets in the world and the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace on a regular basis.

Description

Amazon's Perfect Order Experience team works to ensure that customers can buy with confidence on Amazon.com. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for Sellers. We are looking for a Risk Manager with a passion for data to help reshape how we detect risks to a customer's product quality experience. You will enjoy working with one of the richest data sets in the world and the ability to see your insights drive the creation of real tools and features for our customers and thousands of merchants participating in our Marketplace on a regular basis.

The ideal candidate will be an innovative and meticulously organized leader who obsesses over the customers shopping experience on our stores. They will be energized by working with cross-functional teams and have a proven track record of succeeding in ambiguous situations. They will be comfortable with visualizing data and conceptualizing programs with a sharp focus on business outcomes. They will use data to guide decisions and prioritization. They will have track record of working across policy, legal, product, engineering, data science and operations teams to deliver successful program launches.

Key job responsibilities

This Risk Manager Can Expect To

• Develop a thorough understanding of drivers that impact a customer’s product quality experience when shopping at Amazon.
• Design, develop, and deploy programs in partnership with product, engineering, policy and science teams
• Work with business stakeholders and tech teams to define needs, build solutions, and measure results
• Clarify and drive short-term and long-term project priorities and commitments, as well as establish and maintain clear chains of project and program management and accountability
• Lead and manage day-to-day program requirements with operations teams and program and product managers
• Plan and conduct product/business reviews and reporting, including program flashes, budgeting, ops optimization
• Report on key metrics and performance indicators to measure overall program and product performance
  
  

About The Team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• Bachelor's degree or equivalent
• Experience handling confidential information
  
  

Preferred Qualifications

• 4+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2948197

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Management, and Product Management

• Industries

  Software Development

Referrals increase your chances of interviewing at Amazon by 2x

Get notified about new Risk Manager jobs in Arlington, VA.

Compliance Analyst, Risk, Compliance and Integrity

Washington, DC $107,000.00-$153,000.00 1 week ago

Washington, DC $275,000.00-$300,000.00 1 week ago

Washington, DC $160,100.00-$245,590.00 6 days ago

Laurel, MD $49,996.80-$290,004.00 1 month ago

Arlington, VA $66,800.00-$142,800.00 18 hours ago

Washington, DC $107,000.00-$153,000.00 3 days ago

Arlington, VA $66,800.00-$142,800.00 2 weeks ago

Fort Meade, MD $80,000.00-$160,000.00 3 weeks ago

Washington, DC $130,000.00-$150,000.00 1 month ago

Arlington, VA $66,800.00-$142,800.00 6 days ago

Arlington, VA $66,800.00-$142,800.00 1 day ago

Washington, DC $86,400.00-$190,000.00 1 week ago

Washington, DC $138,000.00-$180,000.00 2 weeks ago

Washington, DC $125,000.00-$135,000.00 5 months ago

Laurel, MD $49,996.80-$290,004.00 1 week ago

Arlington, VA $109,000.00-$185,000.00 5 days ago

Arlington, VA $66,800.00-$142,800.00 2 weeks ago

Arlington, VA $66,800.00-$142,800.00 3 days ago

Washington, DC $127,400.00-$195,750.00 5 days ago

Arlington, VA $90,000.00-$110,000.00 19 hours ago

Arlington, VA $66,800.00-$142,800.00 2 weeks ago

Arlington, VA $109,000.00-$185,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.