Detail‑Oriented GAP Claims Specialist

CareGard Warranty Services, Inc.; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k Match

Life Insurance & Short-Term Disability

Professional Development

Health/Dental/Vision insurance

Nine Paid Holidays

No weekends

Paid Time off

Employee Engagement & Birthday Celebr"

Job summary

CareGard Warranty Services is seeking a detail-oriented Processor I to join the GAP Claims team in Grapevine, TX. You will review, process, and adjudicate GAP claims in accordance with guidelines, while maintaining accuracy and timely communication with stakeholders.

The role emphasizes strong communication, data-entry accuracy, and the ability to manage multiple files in a deadline-driven environment. Onsite, Monday–Friday schedule.

Qualifications

• At least six months’ experience with GAP claims for a TPA warranty company.
• Strong written and verbal communication skills are required.
• Proficient data entry with high accuracy and attention to detail.
• Must be authorized to work in the United States; onsite work in Grapevine, TX.

Responsibilities

• Review and process GAP claims from initial submission through final resolution.
• Verify claim eligibility by analyzing contracts, loan docs, payoff statements, and related docs.
• Ensure required documentation is complete and compliant with policy terms.
• Calculate GAP benefits and issue payments within service-level standards.
• Communicate with lenders, dealerships, insurers, customers, and internal teams.
• Identify discrepancies or potential fraud and escalate as needed.

Skills

Customer service

Communication

Data entry

Attention to detail

Typing 45 WPM

Problem solving

Follow procedures

Multitasking

Tools

Office 365

Job description

CareGard Warranty Services is seeking a detail-oriented Processor I to join the GAP Claims team in Grapevine, TX. You will review, process, and adjudicate GAP claims in accordance with guidelines, while maintaining accuracy and timely communication with stakeholders.

The role emphasizes strong communication, data-entry accuracy, and the ability to manage multiple files in a deadline-driven environment. Onsite, Monday–Friday schedule.