Detail Manager

Colton RV; Nashville (NY); On-site; USD 45,000 - 62,000; Full time

Job summary

Colton RV in Nashville, TN is seeking a Detail Manager to oversee the Detail Department, ensuring inventory and deliveries meet our quality standards.

You will lead the detailing team, enforce standards, perform QC inspections, and address comebacks to prevent recurrences. The role emphasizes training, workflow management, and collaboration with Sales and Lot teams to keep units presentation-ready.

Qualifications

• Experience in RV or dealership detailing preferred.
• Leadership or supervisory experience is a plus.
• Must be able to pass a pre-employment drug screening and background check.

Responsibilities

• Oversee the daily operations of the Detail Department.
• Work with the Reconditioning Team to prep inventory efficiently.
• Ensure new inventory is cleaned, detailed, and ready to show.
• Ensure all RVs meet company quality standards before delivery.
• Perform quality control inspections on all customer deliveries.
• Hold detailing team accountable for quality and corrections.
• Track comebacks and address root causes to prevent repeats.
• Collaborate with Sales Management and Lot Team on appearance.
• Establish detailing standards and enforce them consistently.
• Train, coach, and develop team members to improve performance.
• Manage daily workflow to meet inventory and delivery deadlines.
• Maintain tools, equipment, and supplies inventory.
• Maintain a clean, safe, organized work environment.
• Communicate with Sales, Service, and other departments to meet expectations.
• Other duties as assigned.

Skills

Detailing experience

Team leadership

Communication skills

Education

High school diploma or GED

Job description

Description

Are you detail-oriented, organized, and passionate about maintaining the highest standards of quality and appearance? Do you take pride in delivering a clean, customer-ready RV every time? If so, our RV dealership may have the perfect opportunity for you as a Detail Manager. In this role, you will oversee the Detail Department at the dealership, ensuring all inventory and customer deliveries meet our quality standards. You will lead and hold the detailing team accountable for their work, perform quality control inspections on all deliveries, and address any comebacks or rework to ensure issues are corrected promptly and do not become recurring problems.

Essential Functions

• Oversee the daily operations of the Detail Department at the dealership.
• Work with the Reconditioning Team to prepare used inventory for the lot in a timely and efficient manner.
• Ensure incoming new inventory is properly cleaned, detailed, and ready to show.
• Ensure all RVs are thoroughly detailed and meet company quality standards before customer delivery.
• Perform quality control inspections on all customer deliveries to verify that each unit meets established standards for cleanliness, presentation, and overall condition.
• Hold the detailing team accountable for the quality of their work, addressing deficiencies and ensuring corrections are completed before delivery.
• Track and manage comebacks related to detailing quality, ensuring issues are corrected promptly and root causes are addressed to prevent repeat problems.
• Work with Sales Management and the Lot Team to maintain the appearance and condition of all inventory.
• Establish, communicate, and consistently enforce detailing standards for all units.
• Train, coach, and develop team members to improve performance, productivity, and quality.
• Manage the daily workflow and production of the Detail Department to meet inventory and delivery deadlines.
• Monitor and maintain the proper inventory and condition of all tools, equipment, and supplies.
• Maintain a clean, safe, and organized work environment.
• Communicate effectively with Sales Management, Service Management, and other departments to ensure units are completed on time and meet expectations.
• Other duties as assigned.

Requirements

Education, Experience and Work Requirements:

• High school diploma or GED.
• Previous RV, automotive detailing, or dealership experience preferred.
• Previous leadership or supervisory experience is a plus.
• Must be able to pass a pre-employment drug screening and background check.

Knowledge, Skills and Abilities:

• Previous detailing experience
• Ability to communicate effectively with team members