Desktop Systems Engineer 2

GovCIO; Carson City (NV); Remote; USD 90,000; Full time

Job summary

A government IT services provider is hiring a Desktop Systems Engineer 3 to troubleshoot and maintain desktops and small systems. The role requires strong technical skills, experience in Microsoft and Apple environments, and various IT certifications. The position is remote and involves collaboration with various technical teams. A competitive salary of $90,000.00 per year is offered.

Benefits

Employee Assistance Program

Corporate Discounts

Training, Education and Certification Assistance

Flexible Work Environment

Qualifications

• 5 - 8 years of relevant experience.
• Experience in both Microsoft and Apple environments.
• A+ certification required; MCSA and MCP/MTA are required.

Responsibilities

• Troubleshoot, problem-solve, and maintain corporate desktops.
• Manage small systems configuration and performance.
• Evaluate and introduce new technology and approaches.

Skills

Troubleshooting

Problem-solving

Excellent interpersonal communication

Education

Bachelor's degree

Tools

Microsoft environments

Apple environments

Job description

Overview

GovCIO is currently hiring for a Desktop Systems Engineer 3 for our NLM proposal. The Desktop Systems Engineer 3 performs as a technical specialist and diagnostician responsible for troubleshooting, problem solving, and maintaining corporate desktops and other small systems. This opportunity is a remote opportunity.

Responsibilities

• Responsible for all aspects of small systems configuration, performance, and operation, they shall have strong technical experience that includes: maintenance, repair, upgrades, enhancements, and configuration of hardware, software and operating systems in an inter-networked environment.
• Experienced with desktop standards, desktop management, software deployment, systems administration, and data integrity and recovery. Broad direct contact and work with users of all levels, IT Service Center staff, network and other technical staff requires excellent interpersonal and written English communication skills.
• Projects may include participation in forming or reviewing desktop/network plans, strategies, and analysis.
• Participates in and may lead efforts to evaluate, test and introduce new technology and approaches.
• Plans and executes tasks in conjunction with other system managers and Government staff.
• Reviews, maintains and enforces approved procedures and quality standards

Qualifications

• Bachelor\'s with 5 - 8 years (or commensurate experience)
• Experience in both Microsoft and Apple environments is a plus. They shall demonstrate experience with the installation, configuration and use of a wide range of COTS desktop and network software, and COTS desktop hardware being used at NLM.
• Certifications: A+ certification is required. An MCSA is required. An MCP/MTA is required. An MCSE is acceptable in lieu of an MCSA

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can\'t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $90,000.00 - USD $90,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/4399/desktop-systems-engineer-2/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

Location US-Remote

ID 2024-4399

Category IT Infrastructure & Network Engineering & Operations

Position Type Full-Time