Desktop Support Technician

Mavensoft Technologies, LLC; Nashville, Northern (TN, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Mavensoft Technologies, LLC in Nashville, TN is seeking an IT Deployment Team Member to support the delivery, installation, configuration, and deployment of laptops and IT equipment for a 12-month W2 assignment. You will travel to TDOT sites across Tennessee, prepare workstations, troubleshoot issues, and maintain records while following safety procedures.

Strong communication and problem-solving skills are required, with a valid driver's license.

Qualifications

• High school diploma or equivalent required; technical certifications a plus.
• Prior IT deployment experience preferred.
• Strong problem-solving and communication skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Deliver, install, and configure computers.
• Prepare workstations, peripherals, and software for deployment.
• Maintain accurate records of equipment deployment and status.
• Troubleshoot and resolve technical issues on-site or remotely.
• Follow safety procedures and best practices during deployment activities.
• Communicate effectively with end users and team members.
• Maintain organization and cleanliness of deployment storage areas.
• Travel to TDOT sites across Tennessee; travel expenses reimbursed per state guidelines.

Skills

Problem-solving

Communication

Education

High school diploma or equivalent

Job description

Title: Desktop Support Technician

Location: Nashville, TN – 7.5 hrs Daily

Duration: 12 Months – W2 Role

We are seeking an IT Deployment Team Member to support the delivery, installation, configuration, and deployment of laptops and IT equipment.

Key Responsibilities:

• Deliver, install, and configure computers
• Prepare workstations, peripherals, and software for deployment
• Maintain accurate records of equipment deployment and status
• Troubleshoot and resolve technical issues on-site or remotely
• Follow safety procedures and best practices during deployment activities
• Communicate effectively with end users and team members
• Maintain organization and cleanliness of deployment storage areas
• Travel to different TDOT sites as required, including travel across the state of Tennessee (travel expenses will be reimbursed by state guidelines)

Physical Requirements:

• Must be able to lift, push, and carry equipment weighing up to 50 pounds
• Must be able to stand, walk, bend, and reach for extended periods during deployments

Qualifications:

• High school diploma or equivalent required; technical certifications a plus
• Prior experience in IT deployment, hardware installation, or similar role preferred
• Strong problem-solving and communication skills
• Valid driver’s license and reliable transportation