Desktop Support Specialist - Hardware Rollouts

Walter P Moore; Houston (TX); On-site; USD 45,000 - 61,000; Full time

Job summary

Walter P Moore seeks a Desktop Support Analyst in Houston to join Corporate IT. You will prepare new hardware for new hires, participate in company-wide hardware/software upgrade rollouts, and ensure computer systems run smoothly for staff, often while collaborating remotely with traveling teammates.

The role emphasizes customer service, WAN/LAN expertise, and proactive problem solving in a fast-growing engineering environment.

Qualifications

• Bachelor's degree in Computer Science, MIS, or related field; alternatively, equivalent work experience.

Responsibilities

• Prepare new hardware for the company's new hires.
• Roll out future company-wide hardware and software upgrades.
• Keep staff computer systems running properly on an ongoing basis, often working independently while others travel to other offices.

Skills

Customer service

End user support

Networking (LAN/WAN)

Windows OS 7+

Problem solving

Team player

Project management

Education

Bachelor's degree in Computer Science or MIS

4+ years related experience in lieu of degree

Tools

SCCM / Microsoft System Center

PowerShell

AD / Group Policy

SQL

Virtual desktops

Job description

Walter P Moore seeks a Desktop Support Analyst in Houston to join Corporate IT. You will prepare new hardware for new hires, participate in company-wide hardware/software upgrade rollouts, and ensure computer systems run smoothly for staff, often while collaborating remotely with traveling teammates.

The role emphasizes customer service, WAN/LAN expertise, and proactive problem solving in a fast-growing engineering environment.