Desktop Support Specialist

INA Solution; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

INA Solution in New York seeks a System Administrator to support enterprise IT operations, focusing on desktop management, Microsoft Intune, and Azure Active Directory (Entra ID).

You will troubleshoot Windows desktops and laptops, deploy configurations via Intune, manage user accounts and access in Azure AD, and provide on-site support. Occasional travel between locations may be required; candidates residing in NYC's five boroughs are strongly preferred and on-site presence is required.

Qualifications

• Experience in Desktop Administration and IT Support.
• Strong hands-on knowledge of Microsoft Intune and Azure AD.
• Excellent troubleshooting and communication skills.
• Must be available to work onsite 5 days per week.
• Candidates residing within NYC's five boroughs are strongly preferred.

Responsibilities

• Manage and troubleshoot Windows desktops, laptops, and end-user devices.
• Administer Microsoft Intune for device enrollment, configuration, and application deployment.
• Manage user accounts, groups, and access permissions in Azure AD / Entra ID.
• Support Microsoft 365, Active Directory, and endpoint security.
• Provide on-site technical support and resolve hardware/software issues.
• Travel occasionally to other company locations as needed.

Skills

Desktop Administration

IT Support

Microsoft Intune

Azure Active Directory / Entra ID

Tools

Intune

Azure AD

Job description

We are seeking a System Administrator with hands-on experience in Desktop Administration, Microsoft Intune, and Azure Active Directory (Entra ID) to support enterprise IT operations.

Key Responsibilities:

• Manage and troubleshoot Windows desktops, laptops, and end-user devices.
• Administer Microsoft Intune for device enrollment, configuration, and application deployment.
• Manage user accounts, groups, and access permissions in Azure AD / Entra ID.
• Support Microsoft 365, Active Directory, and endpoint security.
• Provide on-site technical support and resolve hardware/software issues.
• Travel occasionally to other company locations as needed.

Requirements:

• Experience in Desktop Administration and IT Support.
• Strong hands-on knowledge of Microsoft Intune and Azure AD.
• Excellent troubleshooting and communication skills.
• Must be available to work onsite 5 days per week.
• Candidates residing within NYC's five boroughs are strongly preferred.