Desktop Support Installation Technician

Apex Systems; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading technology services company is seeking a Desktop Support Installation Technician in Rochester, NY. The role involves installing and troubleshooting equipment, providing customer training, and ensuring smooth operations on-site. Ideal candidates should have IT training and excellent communication skills. This position requires reliable transportation for site visits.

Qualifications

• IT training/experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Installing laptops, printers, scanners, workstations, routers, and switches.
• Providing training and customer education on system and equipment changes.
• Cleaning materials and preparing legacy devices for pickup and shipping.

Skills

Customer Service

Communication

Education

IT training

Job description

Join to apply for the Desktop Support Installation Technician role at Apex Systems.

Job Description: Apex Systems is a world-class technology services company that leverages industry insights and experience to deliver solutions fulfilling our clients' digital visions. Our client seeks qualified candidates to work onsite providing technical support.

Position Details:

• Location: Rochester, NY
• Contract Duration: July 2025 - March 2026
• Pay: Hourly + Mileage

Responsibilities include:

1. Installing laptops, printers, scanners, workstations, routers, and switches; troubleshooting and problem-solving.
2. Providing training and customer education on system and equipment changes.
3. Cleaning materials and preparing legacy devices for pickup and shipping.

Requirements:

• IT training/experience preferred.
• Excellent customer service and communication skills.
• Comfortable driving to installation sites; reliable transportation is required.

Schedule: Monday through Friday.

If interested, please email your resume and best phone number to Rich at [email protected]