Desktop Services Technician

JobDiva, Inc.; Stockton (CA); Remote; USD 34,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Job summary

NTT DATA is seeking a Desktop Services Technician in Stockton, CA for IT End User Services. You will image and deploy desktop and laptop PC workstations, install peripherals, perform break/fix tasks, and log devices in the asset management system.

The role emphasizes strong Windows knowledge and customer service, with 3–5 years in Windows environments and MS Office/Google Suite proficiency. Healthcare experience is a plus. Starting pay is $30/hour for remote work as applicable.

Qualifications

• 3-5 years of Windows PC technical experience.
• 3-5 years of strong knowledge of Windows operating system environment, network printing systems and Microsoft Office & Google Suite modules.
• 3-5 years of solid customer service communications.

Responsibilities

• Imaging and deployment of desktop and laptop PC workstations.
• Install minor peripheral devices and printers.
• Perform standard break/fix of desktops, laptops, tablets, mobile carts, printers and peripherals.
• Ensure new devices are accurately logged and tracked in the asset management system.

Skills

Windows OS

Customer service communications

Imaging & deployment

Asset management systems

Education

Associate degree or technical institute degree/certificate

Tools

Microsoft Office

Google Suite

Asset management system

Job description

Req ID: 390811

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

NTT DATA's Client is currently seeking a Desktop Services Technician to join their team in Stockton, California (US-CA), United States (US).

Job Description – IT End User Services Technician – (FSO 2)

Day to Day Job Duties

• Imaging and deployment of desktop and laptop PC workstations.
• Install minor peripheral devices and printers.
• Perform standard break/fix of desktops, laptops, tablets, mobile carts, printers and peripherals.
• Ensure new devices are accurately logged and tracked in the asset management system.

Basic Qualifications

• 3-5 years of Windows PC technical experience.
• 3-5 years of strong knowledge of Windows operating system environment, network printing systems and Microsoft Office & Google Suite modules.
• 3-5 years of solid customer service communications.

Degree: Associate degree or technical institute degree/certificate preferred.

Nice to Have Qualifications

• Healthcare environment experience a plus.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly rate for this remote role is ($30/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.