Desktop Engineer - Intern

Farm Credit Services of America; Omaha (NE); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Job summary

AgCountry Farm Credit Services, Farm Credit Services of America, and Frontier Farm Credit are partnered associations providing credit, crop insurance and financial services to rural America. The Desktop Engineer intern role offers hands-on support for devices, software configurations, and end-user assistance in an enterprise environment.

You will learn device management, software deployment, scripting, and IT security practices while contributing to IT operations and user experiences during a

Qualifications

• Pursuing MIS, CIS or related field.
• Effective written and verbal communication.
• Available for a 12-week summer internship.
• Competitive hourly wage and $500 sign-on bonus.
• Relocation assistance available.

Responsibilities

• Assist with configuring, deploying, and supporting computers, software, and mobile devices.
• Help maintain device management tools and support software installations and updates.
• Learn and assist with automation, scripting, and technology-improvement projects.
• Support IT security initiatives, including device compliance and vulnerability remediation.
• Provide technical support to employees by troubleshooting hardware and software issues.
• Collaborate with IT team members to enhance technology services and the end-user experience.

Skills

Device management

Help desk support

Automation scripting

IT security basics

Education

MIS/CIS related degree

Tools

Device management tools

Scripting basics

Job description

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary

As a Desktop Engineer intern, you will be provided an opportunity to gain hands-on experience supporting the technology tools and systems that keep our organization running smoothly. Working alongside experienced teammates, you will assist with device management platforms, hardware and software configuration, and end-user technical support. You'll learn how devices connect securely to the corporate network, support software deployment and system updates, and help troubleshoot technical issues. As an intern you will also assist with help desk activities, support employees with hardware and software questions, and gain exposure to IT security, system administration, and technology best practices in an enterprise environment.

• Assist with configuring, deploying, and supporting computers, software, and mobile devices.
• Help maintain device management tools and support software installations and updates.
• Learn and assist with automation, scripting, and technology improvement projects.
• Support IT security initiatives, including device compliance and vulnerability remediation.
• Provide technical support to employees by troubleshooting hardware and software issues.
• Collaborate with IT team members to enhance technology services and the end-user experience.

Education Requirements

• Currently pursuing a degree in MIS, CIS or a related field.
• Effective communication and interpersonal skills (both written and verbal)
• Available for a 12-week internship during the summer
• Competitive hourly wage and $500 sign-on bonus.
• Relocation assistance is available.

*We receive the right to close this posting early if we receive a high volume of qualified applications.*

About Us

AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.

AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.