Desktop Engineer- HBITS-08-14989

Greycell Labs Inc; City of Albany (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Department of Financial Services is seeking a skilled Desktop Engineer to design, architect and support the end-user computing platform in Albany, NY. This on-site, long-term role requires deep experience with desktop imaging, Windows 7/10, PowerShell, AD/GP, and endpoint security practices.

You will deploy images, manage software packaging, and troubleshoot VPN/2FA, network ACLs, and security controls while coordinating with cross-functional teams to ensure high-quality desktop experiences.

Qualifications

• 4+ years in desktop engineering and IT support.
• Experience with Windows imaging, deployment, and packaging.
• Active Directory administration and Group Policy management.

Responsibilities

• Design, architect and support the end-user computing platform.
• Assist in desktop image deployment and software package creation.
• Troubleshoot performance, networking, and security issues for end users.

Skills

Windows 7/10

PowerShell

Active Directory

Image deployment

Network concepts

VPN/2FA troubleshooting

Security hardening

Cybersecurity best practices

Desktop engineering

Imaging laptops

Job description

Job Title: ON-SITE - Desktop Engineer - HBITS-08-14989

Interview Mode: IN-PERSON

Location: Albany, NY 12257

Duration: Long-term (30)

Job Description

• 48 Months of experience in the Field of Desktop Engineering
• 48 Months of experience with Windows 7 & 10
• 48 Months experience in technical approaches to design, build testing, and debugging problems
• 48 Months of experience in active directory group policy.
• 48 Months of experience with Window image deployment and package creation/management
• 48 Months of experience in PowerShell scripting language experience
• 48 Months experience in client-based security management tools including anti-virus, PKI, HDD encryption, and general client-based security hardening
• 48 Months of experience in Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc.).
• 48 Months experience in Advanced troubleshooting and support for VPN and two Factor Authentication
• 48 Months of experience in Active Directory administration and management.
• 48 Months of experience with Cybersecurity best practices and compliance
• 48 Months of experience with Intel workstation hardware
• 48 Months of experience in mobile device management (MDM) solution
• 48 Months of experience in handling multiple tasks (ex: imaging laptops, answering the phones, supporting users, troubleshooting issues).
• 48 Months of engineer experience in research, analysis, planning, and implementation

Agency: Department of Financial Services

Detailed Job Description: The Department of Financial Services (“DFS”) is seeking candidates to fill the position of IT Specialist. The candidate will be responsible for designing, architecting and supporting the end users computing platform. This position will assist in developing and supporting the Desktop platform to enable the delivery of high-quality Desktop experience to end users.

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