Desktop Engineer

Wisconsin Public Service Corporation; Milwaukee (WI); Hybrid; USD 79,000 - 136,000; Full time

Job summary

WEC Energy Group, Milwaukee-based IT services firm, seeks a Desktop Engineer to join the IT Corporate Device Support Team. The role focuses on end-user devices, OS customizations, image creation, security patching and software distribution across Windows-based fleets.

You will work in a hybrid environment with time in the Milwaukee office and some remote work. Responsibilities include 3rd level support, vendor coordination, and possible travel to other locations.

Qualifications

• Bachelor’s degree in an IT-related field or equivalent experience.
• At least 2+ years of relevant IT experience.
• Experience with Microsoft Configuration Manager (SCCM).
• PowerShell scripting experience.

Responsibilities

• Creates and maintains custom corporate images for Windows-based end-user devices.
• Optimizes OS configurations for peak performance across physical/virtual environments.
• Manages hardware standards and collaborates with vendors on device roadmaps.
• Provides operational 3rd level support and troubleshooting.
• Develops knowledge of company-wide systems and applications to support the business.
• May require 24x7 coverage and travel to other locations.

Skills

2+ years IT experience

Education

Bachelor’s Degree in Computer Science, MIS or related field

Tools

PowerShell

Microsoft Configuration Manager

Job description

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Desktop Engineer in our Milwaukee, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the Milwaukee office.

This position is part of a job family (IT Infrastructure Consultant and Senior IT Infrastructure Consultant) where experience will be the determining factor. If you are currently in this Job Family, it will be a lateral move.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

This Desktop Engineer works as a member of the IT Corporate Device Support Team to support the company’s distributed end user device fleet. Specific functional areas include, but are not limited to: desktop and mobile computing devices, virtual desktop environments, OS customizations and upgrades, image creation and maintenance, security patching, application packaging and distribution and software support.

Job Responsibilities

• Creates and maintains custom corporate images for a variety of Windows-based end user devices.
• Optimizes OS configurations for peak performance under different operating conditions and environments – physical/virtual, on‑site/mobile.
• Manages hardware standards and works closely with vendors to develop and maintain sustainable device roadmaps for all areas of the company.
• Provides operational 3rd level support and troubleshooting.
• Develops working knowledge of company-wide systems, equipment, and applications and how they interact to support the business.
• Work assignments may include 24x7 coverage.
• May require travel to other locations.

Minimum Qualifications

• Bachelor’s Degree
• 2+ years of relevant IT experience

Preferred Qualifications

• Bachelor’s Degree in Computer Science, Management Information Systems or a related field
• 2+ years of Microsoft Configuration Manager experience
• PowerShell scripting experience

End Date:10/29/2026

Pay Range Minimum: $78,702.26

Pay Range Maximum: $135,761.08

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F‑1 with OPT or CPT, H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or later, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.