Desk Clerk FT – 6976

Coast Guard Exchange; Buzzards Bay (MA); On-site; USD 20,000 - 29,000; Full time

Job summary

ShopCGX in Buzzards Bay, MA seeks a Desk Clerk to greet guests, assign quarters, issue keys, and handle guest registrations. The role requires attention to rules, accurate cash handling, and posting charges to guest accounts.

You will balance cash at shift end, prepare receipts, and provide general assistance to facility personnel. This full-time position offers 30–40 hours weekly, with pay at $18.00 per hour plus DOE, and is based at Cape Cod housing facilities.

Qualifications

• Ability to add, subtract, multiply and divide at the level necessary to complete required reports.
• 1+ year of experience performing administrative tasks related to rental and inspection of housing facilities.
• Ability to process customer complaints, prepare reports, and manage inventory of furniture, household supplies and equipment.
• Ability to accept reservations, register guests, assign rooms, issue keys, calculate and post charges to guests' accounts, present statements, collect payments, and maintain records.
• Knowledge of basic cash handling techniques.

Responsibilities

• Interview guests to determine status for quarters assignment.
• Issue keys, register guests, and explain facility rules to guests.
• Compute charges, accept payments, and issue receipts; balance cash at end of shift.
• Maintain records and assist facility staff with various services.
• Other duties as assigned.

Skills

Administrative tasks

Customer complaints handling

Guest services

Cash handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time 30-40 hrs Buzzards Bay, MA, US

OMB NO: 1625-0120

Expiration Date: 05/31/2029

Announcement: 6976

Opening Date: 13 November 2026 Pay Plan/Series/Pay Band: NF-1173-02

Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week)

Position: Desk Clerk Salary: $18.00/hour +DOE

Who May Apply: All Sources Location: Buzzards Bay, MA

MWR Cape Cod Guest Housing

DUTIES:

Interview incoming guests to determine their status in order to assign appropriate quarters. Assists clientele in the completion of require to rules and regulations governing the assignment and use of quarters; issues room keys, provides statement of non-availability when applicable. Post registration card, orients guest concerning use of facility and equipment, and other facilities available on post. Computes charges for gust checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.

Other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated .

QUALIFICATIONS REQUIRED:

Minimum:

• Ability to add, subtract, multiply and divide at the level necessary to complete required reports.

Preferred (in addition to the minimum):

• 2. Minimum one year of experience performing the full range of administrative practices related to rental and inspection of hotel or housing facilities.
• 3. Skill to process customer complaints, prepare reports, and control inventory of furniture, household supplies and equipment.
• 4. Knowledge to provide general assistance to other facility personnel and perform a range of services such as: accept reservations, register guests, assign rooms, issue keys, calculate and post charges to guests' account, present statements, collect payments, and maintain records.
• 5. Knowledge of basic cash handling techniques.

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance

OTHER ESSENTIAL INFORMATION:

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

Equal Employment Opportunity

All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304,Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position inwhich the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to thisinformation unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120,expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimateyou can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.