Desk Clerk - 6th Street Place (Swing)

Mercy Housing Inc.; Los Angeles (CA); On-site; Full time

Job summary

Mercy Housing Inc. is seeking a dedicated Desk Clerk for an on-site position at 6th Street Place in Los Angeles. This role involves providing exceptional customer service, monitoring the property, and ensuring a secure environment for residents. Ideal candidates will have prior office experience and a commitment to serving diverse communities.

Benefits

Several Healthcare plans available

15 days of earned PTO

403b + match

Paid Time off for holidays

Paid Life Insurance

Qualifications

• Knowledge of working with diverse and vulnerable populations.
• Experience with general office tasks.
• Ability to respond to emergencies appropriately.

Responsibilities

• Provide customer service to residents and guests.
• Monitor residents and visitors.
• Maintain security of the property.

Skills

Customer Service

Security

Communication

Detail Oriented

Team Player

Education

High school diploma or equivalent

Job description

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

We encourage candidates with lived experience to apply. This is an on-site position at6th Street Place,a 94-unit property in Los Angeles, CA with on-site supportive services for area individuals who have experienced homelessness. This property is located in the Skid Row area.

Schedule: Friday, Saturday, Sunday 2pm-11pm / Mon& Tues 11pm-8am + Sign On Bonus

Pay: $21.58/hour

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Minimum Requirements: High school diploma or equivalent / General office experience.

Knowledge and Skills:

• Work with diverse and vulnerable populations who have experienced homelessness.
• Answer telephone and greet residents and guests clearly.
• Treat a variety of people with respect and compassion.
• Maintain confidentiality.
• Decide when an incident is an emergency and take appropriate action.
• Write messages in a legible fashion.

*This is a brief description summarizing the abilities and skills needed for the position.
Pursuant to the Los Angeles Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Security

Some Knowledge

Preferred

Communication

Some Knowledge

Detail Oriented

Some Knowledge

Some Knowledge

Behaviors

Preferred

Team Player

Team Player

: Works well as a member of a group

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Preferred

1 year:

1 year:

General office experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.