Desk Assistant

University of Georgia; Athens (GA); On-site; USD 14,000 - 19,000; Part time

Job summary

University of Georgia in Athens is seeking a Desk Assistant to support University Housing’s community desks and office spaces. You will provide friendly, accurate information to residents and visitors and help maintain daily desk operations across shifts.

This role requires good conduct, reliable attendance, and the ability to work a variable student schedule including evenings and weekends. Training is provided and your duties support a safe, welcoming campus housing environment.

Qualifications

• Must be enrolled at least half-time during semesters (minimum credits specified).
• Must be in good standing with University Housing and Student Conduct.

Responsibilities

• Provide exemplary customer service to residents, guests, and staff at desks and offices.
• Serve as a information resource regarding Housing and university operations.
• Assist with opening/closing and transitions of residence halls, including breaks and finals.
• Support policies and procedures; follow crisis/incident protocols and maintain confidentiality.
• Attend departmental trainings and participate in staff meetings and one-on-one meetings.
• Manage desk policies including key control and mail/package handling.

Skills

Enrolled part-time

Good standing with conduct

Job description

Posting Details

Posting Number: G/R34881P

Working Title: Desk Assistant

Department: Housing-Resident Progs & Srvcs

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department: Part of the Division of Student Affairs, University Housing consists of nearly 2.9 million square feet of facilities and is home to more than 9,000 students. The department employs over 250 full-time staff members, 16 graduate assistants and 500 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a nearly $75 million budget derived only from student housing fees and other non-state sources. In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.

College/Unit/Department website: housing.uga.edu

Employment Type: Employee

Advertised Salary: $12.00

Anticipated Start Date: 11/30/2026

Posting Date: 10/05/2026

Open Until Filled: Yes

Location of Vacancy: Athens Area

Special Instructions to Applicants

REQUIRED QUALIFICATIONS

1. Must always be enrolled on at least a half-time basis at the University of Georgia when classes are in session (i.e., enrolled in a minimum of six credit hours for undergraduate and professional students during fall/spring semesters; enrolled in a minimum of five credit hours for graduate students during fall/spring semesters). Credit hour minimums during the summer terms may be different. Consult the University Housing Human Resources office for additional information.
2. Must be in good standing with the Office of Student Conduct and University Housing. Good standing is defined as not being found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees. Additionally, good standing means that the student employee has participated in the student conduct process if charged with any violations and completed any sanctions that may be assigned by the prescribed deadline.

CONDITIONS OF EMPLOYMENT

1. Student employees are considered temporary employees. A temporary employee may be separated at any time for any reason without notice and either the employer or the employee can end the employment relationship. Such separation is not grievable or subject to appeal. https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Employee_Categories_Classification,Compensation,_andPayroll.pdf.
2. May not hold dual employment within the university during summer terms; student employees may not have another student position when employed with University Housing.
3. May not exceed 20 hours of work per week when enrolled in classes. Limitations on hours worked are not impacted during summer enrollment.
4. May not exceed 6 consecutive hours of work per shift without a 30-minute break.
5. Should be available to work a minimum of 8 hours of desk shifts per week. This includes overnight shifts (for Night Desk Assistants), weekends, academic breaks, and holidays throughout the semester.
6. Work during some home football games as required by your assigned community.
7. New applicants should be available/present on January 4th - 8th, 2027 to attend mandatory training (This is not negotiable).

Equal Opportunity Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Duties/Responsibilities

• Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and community office spaces.
• Function as a resource for accurate information concerning Housing and university operations.
• Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
• Assist in the opening, closing, and transition of residence halls. This may require early arrival and late departures, as well as working during break periods and finals week.
• Support, communicate, enforce and abide by all university and department policies, procedures and regulations.
• Follow appropriate protocols in addressing incidents and potential policy violations.
• Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
• Participate in all departmental and community training.
• Participate in all meeting activities including, but not limited to: staff meetings, community staff meetings and one-on-one meetings with supervisor.
• Follow appropriate community desk policies and procedures including, but not limited to: key management, equipment check-out and access control.
• Sort, record, distribute and forward mail, packages and newspapers according to United States Postal Service regulations and community procedures.
• Perform other duties consistent with the purpose of the position as assigned.

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