Designer AV/VC

Smart IT Frame LLC

Dallas (TX)

Hybrid

USD 80,000 - 120,000

Full time

14 days+

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Job summary

A leading company in IT consulting is seeking a Designer for AV/VC Automation, focusing on Cisco AV/VC infrastructure, automation, and support. The ideal candidate will work in a hybrid environment and is required to have strong technical skills, especially in Python scripting and Ansible automation, along with experience in Webex environments. You'll be responsible for designing workflows, developing monitoring dashboards, and supporting on-site teams, ensuring high-quality service delivery.

Qualifications

Proficiency in Python scripting and Cisco RoomOS devices.
Experience with AV/VC infrastructure and automation.
Strong troubleshooting and support skills, especially in Webex services.

Responsibilities

Design and maintain Ansible automation workflows for AV systems.
Develop Splunk dashboards for monitoring AV performance.
Provide technical support for all Cisco AV products and services.

Skills

Cisco AV/VC infrastructure

Python scripting

Splunk dashboards

Ansible automation

Webex environments

Collaboration

AV network troubleshooting

Tools

Git

GitHub

AWX

Job description

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Specialist Of Hiring, Talent Pipelining and Full-Cycle Recruiting, Talent Acquisition and Onboarding, Excellence in Sourcing, Applicant Tracking…

Job : Designer (AV/VC Automation & Support)

Location: Dallas, TX / Sunnyvale, CA / Austin, TX / Elk Grove, CA (Hybrid – Onsite 3x/week)

Employment Type: Contract

Role Overview

The Designer will be responsible for automation, monitoring, testing, and Tier 3 support for Cisco AV/VC infrastructure, with a strong emphasis on Webex environments, Ansible automation, and Splunk dashboards. They must be highly proficient with Cisco RoomOS devices, Python scripting, and collaborative troubleshooting with Cisco TAC.

Key Responsibilities

Responsibility

Notes

Design, develop, and maintain Ansible automation workflows

Core daily responsibility

Develop and enhance Splunk dashboards for AV monitoring

Must be proficient in Splunk query language

Assist in RoomOS upgrade cycles and post-deployment validation

Includes after-hours support

Perform full RoomOS release testing, log bugs, and follow up with Cisco

Requires detailed validation and defect reporting

Collaborate with Cisco TAC to escalate, troubleshoot, and push enhancements

Strong communication and incident handling required

Pilot/beta test new Cisco AV products and features

Must give structured feedback and test across all endpoints

Provide field technical assistance to on-site teams

Must be flexible and responsive, includes on-call or live demo support

Conduct AV network troubleshooting and RCA

Understanding of network layers and protocols required

Provide support for Webex Meetings, Webex App, Webex Webinars

Requires in-depth functional knowledge of Webex services

Contribute to GitHub repositories and participate in code reviews

Familiar with Git/GitHub workflows; dev/test environment experience

Required Skills & Experience

On-site support for live AV demos, issue debugging, and pre-GA testing
Experience with Cisco telepresence peripherals
Familiarity with AWX or other automation execution environments
Ability to handle high-priority scenarios with professionalism and speed

Seniority level