Designer

CB2; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

CB2 is searching for a Designer in Philadelphia County to enhance customer experiences through tailored designs. The role involves providing enriching customer interactions and consultations, creating elevated designs using preferred tools, and ensuring high levels of customer service both in-store and virtually.

The ideal candidate will have 1+ years of experience in Furniture Sales or Home Decor Design, strong communication skills, and a passion for current design trends. This role offers the chance to build lasting customer relationships and drive sales growth, embodying the CB2 brand aesthetics.

Qualifications

• Understanding of basic design functions including spatial planning and fabric selection.
• Excellent communication skills to translate brand vision.
• Strong affinity for technology and proficient in floor planning.

Responsibilities

• Drive sales through enriching customer interactions and design offerings.
• Create elevated designs using design tools for customers.
• Conduct One on One Design consultations in various formats.

Skills

Customer interactions

Spatial planning

Interior design styles

Effective communication

Technology affinity

Education

1+ years of relevant experience in Furniture Sales/Home Decor Design

Tools

Design tools

Google Suite

Video conferencing tools

Job description

Designers work with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Designers will maximize company sales growth and profitability. Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer.

A day in the life as a Designer

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers
• Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration
• Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
• Stays informed with the marketplace and industry trends
• Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry)
• Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service

What you'll bring to the table

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
• Ability to stay up to date on current design trends
• Proven track record of building long-lasting relationships with customers

We'd love to hear from you if you have…

• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred