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I. Job Summary
The Designated Driver Trainer (DDT) is a dual-role position responsible for operating and servicing a route while stepping into the driver trainer role as needed to support new driver onboarding and ongoing development. This position ensures continuity in daily operations while also playing a critical role in training newly hired drivers to operate safely, efficiently, and in compliance with company and regulatory standards. The Designated Driver Trainer observes and evaluates new drivers' performance, focusing on safe driving habits, defensive driving skills, and adherence to procedures. Additionally, the Designated Driver Trainer provides coaching and targeted training to drivers with safety performance issues, fostering continuous improvement. This role requires a strong commitment to safety, mentorship, and driver development, balancing operational responsibilities with hands-on training when needed.
- Operates a vehicle specific to the assigned line of business safely and efficiently, servicing routes in compliance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) regulations as well as all local, state and federal laws while performing all standard driver responsibilities, including pre- and post-trip inspections and ensuring timely and effective waste or recycling collection.
- Conducts on-the-job training and coaching on proper vehicle operation, defensive driving techniques, and adherence to safety practices for new drivers and retrains drivers who have been re-assigned to new routes, line of business, or drivers having driving performance issues (i.e. Most Help Needed or Multiple Incident Employee).
- Observes drivers to assess their ability to safely operate and maneuver a WM vehicle and provides immediate, constructive feedback to ensure proper and consistent safety and performance duties are achieved.
- Instructs and reinforces WM SAFETY defensive driving skills, WM Way processes, and OBU tablet usage to drivers.
- Keeps accurate records of the driver’s progress, including areas of strength and improvement, completed training tasks, and additional training and coaching recommendations.
- Reports driver performance data to the Operations Manager and Onboarding Optimization Manager; highlighting both strengths and areas for improvement; recommends additional coaching and training if needed.
- Mentors drivers by providing guidance and support as they transition into their roles, helping them develop skills and confidence.
- Serves as an ambassador for WM by promoting the company’s values and safety standards, ensuring drivers uphold high performance and compliance expectations.
Job Description
I. Job Summary
The Designated Driver Trainer (DDT) is a dual-role position responsible for operating and servicing a route while stepping into the driver trainer role as needed to support new driver onboarding and ongoing development. This position ensures continuity in daily operations while also playing a critical role in training newly hired drivers to operate safely, efficiently, and in compliance with company and regulatory standards. The Designated Driver Trainer observes and evaluates new drivers' performance, focusing on safe driving habits, defensive driving skills, and adherence to procedures. Additionally, the Designated Driver Trainer provides coaching and targeted training to drivers with safety performance issues, fostering continuous improvement. This role requires a strong commitment to safety, mentorship, and driver development, balancing operational responsibilities with hands-on training when needed.
II. Essential Duties And Responsibilities
- Operates a vehicle specific to the assigned line of business safely and efficiently, servicing routes in compliance with WM Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) regulations as well as all local, state and federal laws while performing all standard driver responsibilities, including pre- and post-trip inspections and ensuring timely and effective waste or recycling collection.
- Conducts on-the-job training and coaching on proper vehicle operation, defensive driving techniques, and adherence to safety practices for new drivers and retrains drivers who have been re-assigned to new routes, line of business, or drivers having driving performance issues (i.e. Most Help Needed or Multiple Incident Employee).
- Observes drivers to assess their ability to safely operate and maneuver a WM vehicle and provides immediate, constructive feedback to ensure proper and consistent safety and performance duties are achieved.
- Instructs and reinforces WM SAFETY defensive driving skills, WM Way processes, and OBU tablet usage to drivers.
- Keeps accurate records of the driver’s progress, including areas of strength and improvement, completed training tasks, and additional training and coaching recommendations.
- Reports driver performance data to the Operations Manager and Onboarding Optimization Manager; highlighting both strengths and areas for improvement; recommends additional coaching and training if needed.
- Mentors drivers by providing guidance and support as they transition into their roles, helping them develop skills and confidence.
- Serves as an ambassador for WM by promoting the company’s values and safety standards, ensuring drivers uphold high performance and compliance expectations.
III. Qualifications
- Required Qualifications
- High School or GED Required
- 2 years of experience operating a WM vehicle requiring a CDL Required
- Class A or B Commercial Driver’s License (CDL) with an air-brake endorsement. Required
- Preferred Qualifications
- 2 years equivalent military driving within the last seven (7) years
- 2 years equivalent experience in supervising personnel, training or coaching others
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
- Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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About Us
ABOUT WM
WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .
Equal Employment Opportunity
For United States:
WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada:
WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
About The Team
When you drive for WM, you join a team of the best drivers in the nation - professional, well trained, and skilled. Our drivers work hard and drive safe. They are rewarded with competitive pay, great benefits, opportunity for growth, and they are home at night and on the weekends.
Our drivers are part of the fabric of the communities they serve. We show up on time, help keep your communities clean and watch out for the residents. Billy is just one of our many drivers going above and beyond for our customers. Video – WM Driver: Billy Shelby
Driver/Operators are expected to operate vehicles and/or equipment in a safe and reliable manner.
Seniority level
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Management and Manufacturing
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