Design Studio Experience Coordinator

Crate and Barrel; Scottsdale (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home goods retailer in Scottsdale is seeking a Design Coordinator to enhance customer experience through effective management of appointments and events. The role involves assisting designers with consultations, ensuring customer satisfaction, and promoting design services while maintaining sales goals. Ideal candidates should have a background in retail, excellent communication, and organizational skills. The position offers opportunities for professional growth in a dynamic environment.

Qualifications

• 1+ years of relevant experience in Retail or Customer Service.
• Experience organizing events.
• Ability to stay up to date on market trends.

Responsibilities

• Assist customers and Designers with managing appointments and Design Desk projects.
• Own organization of sales aids.
• Conduct post-purchase customer outreach.
• Support Designers and Leaders with pipeline activities and in-store events.
• Engage customers on the sales floor and ensure efficient service.
• Support store training on design services.

Skills

Communication skills

Organizational skills

Interpersonal skills

Design functions understanding

Ability to adapt to change

Tools

Google platforms

Appointment management systems

Job description

A leading home goods retailer in Scottsdale is seeking a Design Coordinator to enhance customer experience through effective management of appointments and events. The role involves assisting designers with consultations, ensuring customer satisfaction, and promoting design services while maintaining sales goals. Ideal candidates should have a background in retail, excellent communication, and organizational skills. The position offers opportunities for professional growth in a dynamic environment.