Design Studio Consultant - Triad Area, NC

PulteGroup; Greensboro, Winston-Salem, High Point (NC, NC, NC); On-site; USD 50,000 - 70,000; Full time

Job summary

PulteGroup is looking for a skilled individual to enhance customer experience through effective sales and design options guidance in Greensboro, North Carolina. This role involves coordinating substantial customer interactions as well as managing technical design processes and project workflow.

The ideal candidate has 4-6 years of relevant experience and a strong educational background. Applicant must possess excellent communication skills, knowledge of design principles, and proficiency in Microsoft Office.

Qualifications

• 4-6 years of prior relevant experience in a related field.
• Broad knowledge typically obtained through advanced education combined with experience.

Responsibilities

• Effectively sell design options by guiding homebuyers through the selection process.
• Handle revisions relating to color selections and option changes timely and accurately.
• Prepare accurate schematic drawing for change order options.

Skills

Knowledge of designing and blueprint reading

Ability to prioritize and delegate tasks effectively

Effective written and verbal communication skills

Advanced Microsoft Office skills

Education

University degree or equivalent experience

Job description

Primary Job Responsibilities

Sales and Customer Interaction

• Effectively sell design options by guiding homebuyers through the selection process, presenting design options and pricing, and recommending personalized upgrades.
• Assist buyer with decision making by determining needs, wants, and budget.
• Respond to questions and customer concerns from Field, Customer Care, trade partners, and contractors on addendums and color selections.
• Meet or exceed expectations set for customer experience scores and sales goals incentives.

Administration and Coordination

• Handle all revisions relating to color selections and option changes in a timely and accurate manner with adherence to the cut‑off schedule.
• Calculate pricing and prepare paperwork for buyers’ review and final authorization.
• Manage the option selections and act as a liaison between construction, subcontractors, sales, and field.
• Manage the change order process.

Technical and Design

• Prepare accurate schematic drawing for concrete, electrical, plumbing, carpentry, and flooring change order options for Construction Department.
• Assist in interior design projects that may need professional interior design consultation.
• Perform other duties as assigned.

Career Level (P3)

Organizational Impact

• Works to achieve day‑to‑day objectives with significant impact on operational results within area of work.
• Works independently under limited supervision. May be responsible for entire projects or processes within area.
• Typically responsible for coaching and reviewing the work of lower level professionals.

Leadership & Talent Management

• May be responsible for providing guidance, coaching and training to other employees within functional area.
• May manage projects at this level, requiring responsibility for the delegation of work and the review of others’ work product.

Knowledge & Experience

• Requires broad knowledge of area typically obtained through advanced education combined with experience. May have practical knowledge of program or project management.
• Typically requires a University degree or equivalent experience and minimum 4-6 years of prior relevant experience.

Required Skills

• Knowledge of designing and blueprint reading.
• Ability to prioritize and delegate tasks effectively.
• Ability to handle multiple tasks at once.
• Effective written and verbal communication skills.
• Advanced Microsoft Office skills.

Required Licensing, Registration And/or Certifications

• DC PRO Certificate preferred.

Physical Requirements

• Involves sitting, standing and/or movement, the ability to exert minimal force of up to 25 pounds to carry, lift, push, pull and otherwise move objects.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify.