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Craft Agency Ltd in New Orleans seeks a Studio Operations Associate to keep the design studio running with total precision, owning the sample library, production archive, shipping/receiving, and initial QC against a 100-point inspection system.
Youll collaborate with the Senior Product Designer on millimetre‑level drawings, tech packs, and fittings, turning systems into scalable processes while coordinating with suppliers and supporting ongoing training and education.
Most eyewear is designed in a studio detached from the place it’s sold. This one isn’t. You’d be joining an independent, founder‑led high‑fashion eyewear label that designs from New Orleans and treats that as its creative advantage.
Ten years in, it operates 18 storefronts and sells through over 1,000 luxury retailers, while keeping design anchored at home. This is where you come in.
You’ll keep the design studio running with total precision, and you’ll be trusted to reshape how it runs as the department grows. That means owning the studio’s physical and digital order: the sample library, production archive, shipping and receiving, and initial QC against the brand’s 100-point inspection system. You’ll receive incoming samples and prototypes, check them against documentation, and resolve discrepancies directly with suppliers.
But this isn’t only logistics. You’ll work alongside the Senior Product Designer to confirm technical drawings at millimetre‑level accuracy, contribute to seasonal tech packs, produce Illustrator work, prepare samples for fit presentations, and model frames to document how they perform. The systems here are still evolving, and you’ll be the voice saying where they need to change.
You’re 1 – 3 years into a product, project, or operations role, likely at a fashion, accessories, footwear, or consumer product brand. You have genuine product judgment, not just coordination skills.
You’re fluent in Illustrator, comfortable with CADs and tech packs, and obsessive about millimetre‑level detail. You build systems rather than just work within them, and you’re hands‑on with physical products.