Design Strategist: User-Centered Strategy & Impact

ShadowObjects, LLC; United States; À distance; USD 70 000 - 200 000; Plein temps

Résumé du poste

ShadowObjects, LLC seeks a Design Strategist to connect business goals with customer needs using human-centered design principles. The role focuses on shaping solutions that are highly valued, usable, mission-relevant, and differentiated.

The candidate will lead discovery, research, journey mapping, and synthesis, guiding cross-functional teams to align user needs with mission outcomes. Strong facilitation and security-clearance eligibility are expected.

Qualifications

• Bachelor's degree required in design, human factors, communications, business, or related field.
• 5+ years in design strategy, UX, service design, or consulting, ideally in government or defense.
• Proficiency in human-centered design methods, usability testing, and synthesizing research into strategy.
• Rapid prototyping and testing with iterative development to accelerate product progress.
• Familiarity with human systems integration (HSI) and training or military user environments preferred.
• Familiar with interviews, surveys, insights gathering, analyses, and strategy mapping.

Responsabilités

• Discovery leadership: stakeholder interviews, user research, journey mapping, and requirements synthesis.
• Lead extraction of key insights to guide cross-functional collaboration.
• Influence source concepts for design solutions aligning user needs with mission outcomes.
• Facilitate workshops and planning sessions to build shared understanding and decision intelligence.
• Guide designers toward cohesive, user-centered products that are well-researched and connected.
• Balance multiple initiatives with attention to detail and customer satisfaction.
• Contribute to retrospectives and design process improvements.
• Support business development with win themes, proposals, and capability presentations.

Connaissances

UX design

User research

Stakeholder facilitation

Design thinking

Rapid prototyping

Synthesis of insights

Cross-functional collaboration

Presentation/communication

Formation

Bachelor's degree in design, human factors, communications, business, or related field

Description du poste

ShadowObjects, LLC seeks a Design Strategist to connect business goals with customer needs using human-centered design principles. The role focuses on shaping solutions that are highly valued, usable, mission-relevant, and differentiated.

The candidate will lead discovery, research, journey mapping, and synthesis, guiding cross-functional teams to align user needs with mission outcomes. Strong facilitation and security-clearance eligibility are expected.