Design Specialist — Modern Interiors & Client Design Concierge

Design Within Reach; Washington (District of Columbia); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Holiday pay

Parental leave

Commuter benefit

401(k) match

Employee discounts

Professional development

Job summary

Design Within Reach is seeking a Design Specialist to blend design sensibility with consultative selling, delivering exceptional client experiences. Represent iconic designers and brands, report to the General Manager, and drive store success through trusted relationships with clients and the local design community.

You will lead personalized consultations, guide product selections, and manage the full client lifecycle using CRM tools while maintaining the store’s visual standards and staying

Qualifications

• Design-focused sales experience in retail or design consulting.
• Background in interior design, architecture, or related field preferred.
• Strong client needs assessment and relationship-building skills.

Responsibilities

• Deliver personalized design consultations to meet client needs.
• Build and maintain relationships with clients and trade professionals.
• Meet and exceed sales performance goals and KPIs.
• Guide clients through product selection, space planning, and styling.
• Manage the full client lifecycle using CRM tools and outreach strategies.
• Maintain visual merchandising standards and store aesthetics.
• Stay current on product knowledge and design trends.
• Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Skills

Design sales

Retail sales

Design consulting

Interior design

Client assessment

MS Office

SketchUp

AutoCAD

Lifting 20 lbs

Tools

SketchUp

AutoCAD

Job description

Design Within Reach is seeking a Design Specialist to blend design sensibility with consultative selling, delivering exceptional client experiences. Represent iconic designers and brands, report to the General Manager, and drive store success through trusted relationships with clients and the local design community.

You will lead personalized consultations, guide product selections, and manage the full client lifecycle using CRM tools while maintaining the store’s visual standards and staying