Design Solution Engineering

Fictiv; Schaumburg (IL); On-site; USD 64,000 - 90,000; Full time

Job summary

MISUMI is seeking a Solutions Engineer in Schaumburg, IL who applies mechanical engineering expertise to solve design challenges for customers. You will own end-to-end solution development from RFQ through order and engagement, balancing technical depth with customer interaction and cross-functional execution.

The role involves educating engineers on MISUMI products, delivering technical presentations, supporting quotes, and driving growth with the sales team.

Qualifications

• Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering.
• 3 years of Application/Mechanical engineering experience preferred.
• Sizing and specifying mechanical assemblies with assembly capabilities.
• Knowledge of manufacturing processes and equipment preferred.
• Excellent problem-solving, interpersonal and conflict management skills.
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint) CRM software, VB, VBA (plus).
• Highly motivated, driven, responsible, possess leadership, and results oriented.

Responsibilities

• Promote and educate customers (design or mechanical engineers, buyers, or other professional and technical personnel) on MISUMI products and services.
• Create and deliver technical presentations as a subject matter expert to design engineering groups.
• Work collaboratively with the sales team to achieve growth goals.
• Provide technical design support and education both internally and externally on products, including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.
• Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.
• Ensure compliance to quality and work as needed with Customer Service and Procurement to resolve quality claims.
• Identify internal inefficiencies and suggest solutions.
• Generate expert technical content for webinars, seminars, videos, websites, catalogs, and other marketing collateral to increase product and brand awareness.
• Perform and support market research and provide insights for the machine design industry.

Skills

Problem solving

Interpersonal skills

Conflict management

Leadership

Results oriented

Education

Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering

Tools

3D CAD

Microsoft Office

CRM software

VB/VBA

Job description

Impact In This Role

Unlike software or IT-focused solutions engineering roles, this position is rooted in mechanical engineering — applying hands-on technical knowledge of components, assemblies, and manufacturing processes to solve real design challenges for our customers.

The Solutions Engineer operates as an independent technical contributor, owning end-to-end solution development from RFQ through order and customer engagement. This role balances technical depth, customer interaction, and cross-functional execution to promote solutions to customers’ issues. Leverage industry and product knowledge to provide professional technical support to customers to maximize adoption.

What You’ll Be Doing

• Promote and educate customers (design or mechanical engineers, buyers, or other professional and technical personnel) on MISUMI products and services.
• Create and deliver technical presentations as a subject matter expert to design engineering groups.
• Work collaboratively with the sales team to achieve growth goals.
• Provide technical design support and education both internally and externally on products, including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.
• Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.
• Ensure compliance to quality and work as needed with Customer Service and Procurement to resolve quality claims.
• Identify internal inefficiencies and suggest solutions.
• Generate expert technical content for webinars, seminars, videos, websites, catalogs, and other marketing collateral to increase product and brand awareness.
• Perform and support market research and provide insights for the machine design industry.

Qualifications

• Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering.
• 3 years of Application/Mechanical engineering experience preferred.
• Sizing and specifying mechanical assemblies with assembly capabilities.
• Knowledge of manufacturing processes and equipment preferred.
• Excellent problem-solving, interpersonal and conflict management skills.
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint) CRM software, VB, VBA (plus).
• Highly motivated, driven, responsible, possess leadership, and results oriented.

Salary Range: $64,000 to $90,000 per year, based upon experience

This position is based in Schaumburg, IL.