Design Sales Specialist/Home Stylist, Full Time, Edina - West Elm

Williams Sonoma; Edina (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Williams Sonoma recherche un Design Studio Specialist pour inspirer les clients et les assister dans la conception de leur espace de vie. Le candidat idéal possédera des compétences en communication, une expérience en service client, et une expertise en design, contribuant ainsi à l'engagement et à la satisfaction des clients.

Benefits

Remise généreuse sur toutes les marques de Williams Sonoma

Options 401(k) et d'investissement

Programmes de bien-être

Vacances et jours fériés payés pour les postes à temps plein

Assurance santé, dentaire et vision

Qualifications

• 1-2 ans d'expérience en service client et ventes au détail.
• Expérience en éléments de design souhaitée.

Responsibilities

• Consultations clients en magasin et à domicile.
• Création et présentation de plans de design adaptés.

Skills

Communication

Clienteling

Prioritization

Job description

We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our core values include People First, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist role

You will inspire customers to express themselves in their home and assist them in completing their purchase seamlessly. You will promote ongoing customer engagement and strengthen their connection with our brand.

Responsibilities

1. Utilize design expertise to assist clients through in-store and in-home consultations, focusing on designing their living spaces to drive sales.
2. Perform productive in-home consultations, including accurate measurement and assessment of client spaces.
3. Create and present design plans tailored to client needs, styles, and preferences.
4. Maintain current knowledge of sales and promotions to meet or exceed sales and productivity goals.
5. Provide exemplary service including gift wrapping, registry, merchandise location, catalog/internet orders, special and back orders, charge sends, courier deliveries, and furniture orders.
6. Demonstrate extensive product knowledge, including features and benefits of the entire design studio assortment.

Criteria

• Strong communication, clienteling, and follow-up skills.
• Ability to coordinate complex large orders across multiple sales channels.
• Experience with design elements preferred.
• Proven ability to prioritize and manage multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience; specialty retail experience preferred but not required.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods.
• Ability to lift and mobilize medium to large items up to 75 lbs., using proper safety techniques.
• Full-time associates should have open availability to meet business needs.
• Part-Time Flex associates must be available for a minimum of two weekend shifts and two weekday shifts, with greater availability required for 20+ hours/week.

Our Commitment to Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a workplace where everyone can bring their authentic selves, where advancement is based on merit, and where individual differences are valued and appreciated.

Benefits

This role offers a competitive pay and benefits package, with an hourly rate of $16.00-$20.00, depending on various factors. Benefits include:

• Generous discount on all Williams-Sonoma brands
• 401(k) and investment options
• Wellness programs supporting physical, financial, and emotional health
• Paid vacations and holidays for full-time roles
• Health, dental, and vision insurance, including domestic partner benefits

Continued Learning Opportunities

• Development plans and career discussions
• Annual performance reviews
• Cross-brand and cross-functional career paths
• Online learning through brand resources and WSI University
• Leadership development programs

Note: This role does not sponsor immigration cases or relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.