Design Ops Sr Staff Program Manager

Dexcom; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Design Operations Program Manager to drive efficiency and integration in their Global Product Design team. This role involves developing scalable processes, managing projects, and collaborating with product management and engineering to create innovative solutions. The ideal candidate will have deep experience in program management, excellent communication skills, and a passion for improving health outcomes through technology. Join a team that is dedicated to making a significant impact on global health with cutting-edge continuous glucose monitoring technology.

Benefits

Comprehensive benefits program

Growth opportunities

Career development programs

Flexible workplace options

Qualifications

• 13+ years of experience in program management or 6+ years with a graduate degree.
• Experience in product design teams and software shipping.

Responsibilities

• Develop scalable processes to drive efficiency within the design team.
• Manage project scope, oversee schedules, and facilitate cross-functional collaboration.

Skills

Program Management

Communication Skills

Cross-Platform Thinking

Problem Solving

Team Collaboration

Education

Bachelor's Degree

Graduate Degree

Tools

Figma

Jira

Confluence

Project Management Software

Job description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Global Product Design (GPD) at Dexcom is a multi-disciplinary team of UX/UI, content, labeling, industrial design and design operations professionals dedicated to building Clinical and Consumer products including G-Series, D-Series and Stelo. We collaborate closely product management and engineering to create highly usable, beautiful products that impact millions of people around the globe. We are passionate about quality, usability, and simplicity. The Design Operations team within GPD is responsible for the orchestration of people, process and tools focused on business outcomes. Design Operations is a new team at Dexcom and this role requires applicants to have direct experience working as a Design Ops program manager, UX Program Manager or Design Producer.

Where you come in:

• You partner with the Director of Design Operations and Design Operations colleagues to develop scalable processes to drive efficiency and integration across the team.

• You support organizational initiatives like implementing design system components and supporting the transition to Figma and Jira.

• You excel at defining short, medium and long term resource and planning milestones for the design team.

• Key activities include establishing and maintaining internal processes, managing project scope, overseeing schedules and ensuring that your designers can focus on the most impactful initiatives to deliver on business goals.

• You will create productive partnerships with product management, user research and engineering to create innovative solutions across multiple workstreams.

• Your expertise in establishing new tools and systems will drive the change needed to scale GPD to meet growing business needs including documenting design decisions, UX artifacts and deliverables.

• Your innate desire is to remove obstacles, provide direction internally and to stakeholders and ultimately align cross-functionally across the organization through all stages of the design development cycle.

What makes you successful:

• You bring deep experience successfully shipping software on a product design team.

• Your written and verbal communication, presentation, and interpersonal skills are a superpower.

• You bring proven skills in successful program management in highly matrixed situations, directing initiatives across multiple teams and managers.

• You demonstrate understanding of cross-platform thinking and best practices on mobile platforms.

• You excel at anticipating issues, driving proactive and collaborative solutions, and balancing business needs versus other constraints.

• You are self-driven and can motivate and guide teams in a fast-paced, entrepreneurial environment.

• You bring experience developing scalable process improvements that maximize talent allocation and achieve high-level business objectives.

• You have experience with Figma, thrive in Jira, Confluence and are well versed in project management software.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 5-15%

Experience and Education Requirements:

• Typically requires a Bachelors degree and a minimum of 13+ years related experience or a graduate degree and 6+ years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.