Design Consultant

HOM Furniture; Rogers (AL); On-site; USD 52,000 - 100,000; Full time

Benefits offered by this job

401(k) Employer Match

Employee discount

Paid training

Paid time off

Job summary

HOM Furniture seeks Design Consultants to guide customers from initial consultation to final delivery, offering in-home design services tailored to client style and space. You will build relationships based on trust and provide world-class care to ensure customer satisfaction.

The role includes extensive training on product knowledge, design, and project management, with opportunities to work across our stores and in clients’ homes.

Qualifications

• Minimum of 2 years exceptional customer service experience required.
• Big ticket top writer commission sales experience preferred, such as; home furnishings, automotive, recreational vehicles, appliances, etc.

Responsibilities

• Assist customers from start to finish, including providing in-home design services tailored to the customer’s style preferences.
• Deliver world-class customer care and build trust and rapport with customers.
• Receive unrivaled training on product knowledge, design skills, and room planning.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Pay and Schedule

• $20-24 per hour guaranteed against commissions
• $50,000 annual salary during training, then commission with high earning potential
• Immediate bonus opportunities
• Top producers ongoing earning potential 75,000-100,000+ annually

FLEXIBLE SCHEDULING OPTIONS:

• Full Time employees 40 hour schedule
• Modified Full Time employees 32-36 hour schedule
• Part Time Employees up to 28 hours a week schedule
• Set Schedules

Culture

Our sales team members are highly driven, goal oriented, and passionate about serving others. Our design consultants strive to create world class customer experiences and help each other succeed. HOM is a locally owned, privately held company that cares about the communities we serve. We sponsor and participate in multiple charity events each year and invite our employees to participate too. Our Green initiatives are best in the industry. We are at the leading edge of solar power, recycling programs, and energy efficient showrooms. We believe in our people, so HOM fully pays for training programs and career pathing to grow their skills. We'd love to talk to you more about why our team members love their HOM away from home.

Benefits:

HOM Furniture offers its employees a competitive benefits package.

Part Time and Full Time:

• 401(k) Employee Contribution Plan w/ Employer Match at minimum 20 hours a week
• Employee discount
• Discounts on computers, cell phone plans, and more
• Career advancement opportunities and paid training
• Paid time off

Full Time or Modified Full Time (32 hours a week +):

• Medical, dental, vision and prescription insurance plans
• Life Insurance, employer-paid
• Bereavement paid time off

Responsibilities

A Design Consultant assists the customer from start to finish, including providing in-home design services that are customized perfectly based on the customer’s style preferences. A design consultant is driven in every aspect of the job, including taking world class care of customers, selecting styles and colors, and drawing unique floor plans that are the perfect match for their customers. They truly enjoy meeting new people and building relationships based on trust and rapport. Our customers view their consultant as an inquisitive solution seeker, passionate about creating an ideal solution for their home furnishing needs.

Each Design Consultant receives unrivaled training, including:

• Thorough product knowledge of our quality-crafted products
• The technology that drives HOM Furniture, streamlines our work and simplifies our customer's shopping experience
• Our unique customer focused sales solution approach
• The art of meticulous accuracy and follow up when processing each order and delivery
• Room planning and design skills (manual or computerized).
• Understanding different elements of design such as color, patterns, etc
• Competency in all aspects of Project Management.

We focus on exceptional customer experiences, whether inside one of our large, beautiful stores, or meeting the customer in-home. Each Design Consultant listens attentively and asks the right questions, then delivers the perfect design solution every time. They love the end result nearly as much as their customers!

Design Consultants participate in maintaining price cards plus light duty vacuuming and dusting in their assigned areas.

Requirements

Education and Experience:

• Must be working towards or have a high school diploma or GED, 2 year or 4 year college degree preferred
• Minimum of 2 years exceptional customer service experience required
• Big ticket top writer commission sales experience preferred, such as; home furnishings, automotive, recreational vehicles, appliances, etc.

Other: Must be able to communicate effectively both verbally and in writing.

*Reasonable accommodation will be made for those who require it.

HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.