Stone Selection Specialist

Classic Rock Fabrication; Mechanicsburg (Cumberland County); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off & Paid Holidays

Employee Assistance Program (EAP)

Professional Development & Growth Opportunities

Job summary

Classic Rock Fabrication in Mechanicsburg is looking for a Design Center Specialist to assist customers in selecting stone and fixtures for their projects. In this role, you'll ensure exceptional customer service while maintaining accurate records of selected materials...

You'll communicate with the Purchasing Department and uphold company values. Ideal candidates should have 1-2 years of relevant experience, strong communication skills, and a detail-oriented mindset. A comprehensive benefits package is available to support our team members.

Qualifications

• 1-2 years of customer service or related experience.
• Ability to read and interpret blueprints and design layouts.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service throughout the design selection process.
• Assist customers in selecting stone materials and fixtures.
• Communicate with the Purchasing Department to maintain inventory.

Skills

Customer service experience

Blueprint reading

Communication skills

Organizational skills

Basic math skills

Tools

Basic computer systems

Job description

Job Details

Job Location: Classic Rock Mechanicsburg - Mechanicsburg, PA 17055
Salary Range: $18.00 - $25.00

At Classic Rock Fabrication, we're committed to delivering an exceptional customer experience from start to finish. As a Design Center Specialist, you'll play a key role in helping homeowners select the perfect stone, sinks, faucets, and edge profiles for their projects while ensuring every customer receives outstanding service.

Responsibilities

• Deliver exceptional customer service to homeowners throughout the design selection process.
• Answer incoming calls and schedule showroom/design appointments.
• Assist customers with selecting stone materials, sinks, faucets, and edge profiles.
• Reserve customer-selected materials and maintain accurate material hold records.
• Receive incoming products and materials.
• Communicate daily with the Purchasing Department to maintain appropriate inventory levels.
• Follow all company policies, procedures, and safety guidelines.
• Uphold Classic Rock Fabrication's Core Values.
• Perform additional duties as assigned to support the company's mission and operational needs.

Benefits

We value our team members and offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Assistance Program (EAP)
• Employee Referral Program
• Professional Development & Growth Opportunities
• Supportive Team Environment

Our goal is to ensure the experience of working with our team is just as exceptional as the products we create. If you enjoy helping customers, have an eye for design, and thrive in a collaborative environment, we'd love to hear from you!

Qualifications

• One to two years of customer service, retail, showroom, administrative, or related experience, or an equivalent combination of education and experience.
• Ability to read and interpret blueprints, design layouts, and specifications.
• Excellent communication and interpersonal skills.
• Ability to read, write, and communicate effectively in English.
• Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals.
• Ability to follow written and verbal instructions and work independently.
• Strong organizational skills with attention to detail.
• Proficiency with basic computer systems and office software.
• Evening and weekend availability as part of a rotating schedule.

Physical Requirements

• Regularly stand, walk, sit, reach, bend, stoop, crouch, push, pull, lift, grasp, and perform repetitive motions.
• Ability to work in both office and warehouse showroom environments.