Design Associate Customer Service

Art of Drawers Ohio; Cincinnati (OH); Hybrid; USD 110,208 - 165,312; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Training & development

Job summary

Art of Drawers Ohio is seeking a Design Associate based in Cincinnati to help clients create custom storage solutions. The role emphasizes great communication and problem-solving skills, with a flexible schedule allowing for fieldwork and client meetings at their homes. Competitive pay of $80-$120/hour and performance bonuses are offered. Ideal candidates are self-motivated and can engage effectively with clients to tailor solutions that meet their needs.

Qualifications

• Exceptional ability to read customer needs and provide tailored recommendations.
• Self-motivated with strong goal orientation.
• Ability to engage clients and ensure their satisfaction.

Responsibilities

• Meet clients at their homes to assess storage needs.
• Recommend personalized solutions based on client issues.
• Conduct follow-ups to ensure client satisfaction and referrals.
• Manage appointments and coordinate with team members.

Skills

Great communication skills

Goal-oriented mindset

Problem-solving abilities

Tools

Phone

Computer

Printer

Reliable car

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development

If you're great at reading people, making recommendations, and solving problems behind the bar or in customer service, you already have what it takes to succeed here. At Art of Drawers, Design Associates use those same skills to help clients solve frustrating home storage issues with custom solutions. No design degree required.

What You Get

• Pay Upgrade: $80-$120/hour
• Monthly Bonuses: Extra cash based on appointments closed
• Flexible Schedule: Work the days you want (e.g., Tuesdays - Thursdays)
• Mostly Field Work: 90% client homes, 10% home office—no standing behind a counter all day
• Employee Discounts: 40% off all products
• Fast Hiring: We respond to qualified applicants within 24 hours

What You'll Do

• Meet clients at their homes to understand their storage frustrations (like reading what a customer needs at the bar)
• Recommend custom solutions that actually solve their problems (consultative, not pushy sales)
• Follow up with your client base to ensure they're happy and refer friends
• Coordinate with the team and manage your appointments

Who You Are

• Great communicator who builds rapport quickly (if you can handle a packed Friday night bar rush, you can do this)
• Goal-oriented and self-motivated
• Have your own phone, computer, printer, and reliable car

Flexible work from home options available.