Dermatology Territory Account Specialist – Winston-Salem

Novartis; Winston-Salem (NC); Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Novartis AG in the United States is seeking a Field-Based Territory Account Specialist to lead accounts across an assigned geography with remote capabilities. The role focuses on balancing demand generation with strategic account engagement to improve patient outcomes.

You will be the primary contact, collaborating with field teams and home office to address customer needs, using clinical and account-based selling to navigate access challenges and drive solutions.

Qualifikationen

• Bachelor’s degree from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track record of high performance selling to large accounts and key customers.

Aufgaben

• Navigate and resolve account challenges with tailored solutions.
• Build a strategic territory plan aligning priorities to drive product demand.
• Partner with territory teammates and field/home-office colleagues to deliver access support.
• Apply knowledge of market landscape and cross-functional dynamics to seize opportunities.
• Use territory data and market trends to uncover local insights and drive engagements, virtually or in person.
• Lead planning sessions with stakeholders to solve challenges and meet customer needs with urgency.
• Deliver real-time access support and coordinate with Patient Specialty Services for a seamless experience.
• Harness omni-channel strategies to personalize outreach across settings.

Kenntnisse

Pharma sales

Account management

Omni-channel outreach

Territory planning

Data analytics

Cross-functional collaboration

Ausbildung

Bachelor’s degree

Jobbeschreibung

Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni‑channel engagement.

About The Role

Key Responsibilities:

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.

Essential Requirements:

• Bachelor’s degree required from 4-year college or university.
• Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
• Proven track‑record of consistent high‑performance, and well-versed in navigating and successfully selling to large accounts and key customers.
• Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.