Dermatology Territory Account Specialist - Toms River - Remote

Novartis Group Companies; United States; Remote; USD 114,000 - 212,000; Full time

Job summary

An innovative firm is seeking a proactive Territory Account Specialist to drive sales and enhance patient outcomes through strategic account management. This remote role involves crafting tailored customer experiences and leveraging insights to address client needs effectively. The ideal candidate will possess strong collaboration skills, a solid understanding of the pharmaceutical landscape, and the ability to engage with healthcare providers. Join a team that values ethical standards and provides opportunities for professional growth while making a meaningful impact in the healthcare sector.

Benefits

Parental Leave

Paid Time Off

401(k)

Bonuses

Stock Units

Medical Benefits

Qualifications

• At least 2 years' experience in specialty pharmaceuticals or similar sales role.
• Proficient clinical product knowledge and high performance track record.

Responsibilities

• Develop strategic territory business plans to increase product demand.
• Conduct planning meetings with stakeholders to resolve complex issues.

Skills

Account Management

Commercial Excellence

Communication

Compliance

Conflict Management

Cross-Functional Coordination

Customer Insights

Ethics

Healthcare

Influencing

Negotiation

Selling

Technical Skills

Education

Bachelor's Degree

Advanced Degree

Job description

Dermatology Territory Account Specialist - Toms River - Remote

Benefits include parental leave, paid time off, sick time, and 401(k).

Location: United States

Job Summary

This is a field-based and remote opportunity supporting key accounts within an assigned geography. Please note, Novartis cannot provide relocation support for this role; only apply if this location is accessible to you.

The Territory Account Specialist (TAS) is a proactive sales leader who crafts a tailored customer experience for each account and healthcare provider (HCP). As the primary point of contact, the TAS engages with clients to identify mutual priorities, address their needs through problem-solving, and leverage Novartis resources to improve patient outcomes. The role requires expertise in clinical and account selling, access navigation, team collaboration, and omni-channel engagement.

Key Responsibilities

1. Develop strategic territory business plans by pinpointing mutual priorities and utilizing insights to increase product demand, addressing key partners' and patients' needs to achieve exceptional outcomes.
2. Promote clinical discussions that motivate customers to advocate for their patients, involving the entire account team to identify barriers and offer solutions.
3. Leverage market understanding, including competitors, industry trends, and cross-functional strategies, to manage business opportunities and challenges effectively.
4. Conduct planning meetings with stakeholders to resolve complex issues and collaborate across departments to meet customer needs.
5. Analyze market data within the territory to understand the local landscape, foster engagement, and lead virtual and in-person customer interactions.
6. Utilize omni-channel strategies to maximize Novartis capabilities for personalized customer engagement, whether in person or virtually.
7. Collaborate with regional colleagues, field staff, and home-office teams to proactively address customer needs and facilitate access support.
8. Provide timely access assistance and coordinate with Patient Specialty Services (PSS) to address customer requirements efficiently.

Essential Requirements

• Bachelor's degree required; an advanced degree is a plus.
• At least 2 years' experience in specialty pharmaceuticals, biotech, or a similar sales role within the last 5 years.
• Strong collaboration skills across functions, proficient clinical product knowledge, a track record of high performance, and experience selling to large accounts and key segments.
• Proactive with analytical skills to interpret data, solve problems, and prioritize customer needs, while maintaining ethical standards and compliance.
• Reside within the territory or within 50 miles of its border; ability to travel 60-80% across a broad geography; valid driver's license required.

Desirable Qualifications

• Experience with various therapeutic areas, disease states, account management, and product launches.
• Knowledge of patient services, market access, reimbursement pathways, and medical calling on HCPs for sophisticated products.

Position Levels

• Territory Account Specialist: 2+ years' experience
• Senior Territory Account Specialist: 5+ years' experience
• Executive Territory Account Specialist: 10+ years' experience

Additional Role Requirements

Driving is an essential function; a valid, unrestricted driver's license is required. Novartis provides accommodations for medical restrictions that do not eliminate this function.

COVID-19 Policy

While vaccination is not mandatory, customer-facing employees must adhere to client credentialing guidelines, which may require vaccination. Requests for accommodations can be sent to [e-mail].

Compensation & Benefits

The starting salary ranges from $93,800 to $174,200 for the Territory Account Specialist, $114,100 to $211,900 for Senior, and $126,000 to $234,000 for Executive levels. Final pay depends on experience, location, and other factors. Benefits include bonuses, stock units, medical, 401(k), paid time off, and more. Specifics will be provided upon offer.

Training & Sponsorship

Initial training will be completed within eight hours per day over a maximum of forty hours weekly. Visa sponsorship is not available.

Equal Opportunity & Accommodations

Novartis is an Equal Opportunity Employer and provides reasonable accommodations for disabilities. Contact [e-mail] or call [phone] for assistance.

Salary Range: $114,100 - $211,900

Skills Desired: Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare, Influencing, Negotiation, Selling, Technical Skills

We encourage all qualified candidates to apply directly through the employer’s website.