Dermatology Patient Services Lead - Front Desk

Providence; Orange (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Providence's Patient Services Specialist – Journey Level supports front-office operations with increasing independence, delivering compassionate service to patients and families. The role emphasizes accurate registration, appointment coordination, and insurance verification to streamline patient flow within Providence Medical Foundation.

As part of a values-driven team, you’ll join a culture of patient-focused, whole-person care.

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and verify information at check-in.
• Schedule patient appointments and coordinate with care teams.
• Verify insurance coverage and benefits for services.
• Perform general clerical duties to support front-office operations.

Skills

Customer service

Communication

Healthcare knowledge

Education

High school diploma or equivalent

Tools

EMR system

Job description

Providence's Patient Services Specialist – Journey Level supports front-office operations with increasing independence, delivering compassionate service to patients and families. The role emphasizes accurate registration, appointment coordination, and insurance verification to streamline patient flow within Providence Medical Foundation.

As part of a values-driven team, you’ll join a culture of patient-focused, whole-person care.