Dermatology Medical Assistant - Patient Care & Support

Rochester Regional Health; Town of Victor (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health in Victor, NY is seeking a Medical Assistant to support clinical and administrative operations. The role involves patient flow, room preparation, and assisting providers with procedures, EKGs, phlebotomy, and specimen handling.

Candidates should have strong customer service and communication skills; an associates degree is preferred, and Medical Assistant certification is a plus. Hours are 40 per week, with some rotation to meet office needs.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

Responsibilities

• Clinical Support: Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Patient Interaction & Administrative Duties: Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Team & Practice Support: Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Skills

Customer service

Communication skills

Computer skills

Education

Associates degree preferred

Medical Assistant Certification preferred

Job description

Rochester Regional Health in Victor, NY is seeking a Medical Assistant to support clinical and administrative operations. The role involves patient flow, room preparation, and assisting providers with procedures, EKGs, phlebotomy, and specimen handling.

Candidates should have strong customer service and communication skills; an associates degree is preferred, and Medical Assistant certification is a plus. Hours are 40 per week, with some rotation to meet office needs.