Dermatology MA: Patient Care & Clinic Support

Rochester Regional Health; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health's Dermatology department in Batavia, NY seeks a Medical Assistant to support clinical and administrative duties, including vital signs, EKGs, phlebotomy, patient education, and exam room upkeep.

The role emphasizes strong customer service, communication, and collaboration with providers; duties cover scheduling, referrals, insurance verification, and record management.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

Responsibilities

• Clinical tasks: obtain vital signs, history, screenings; perform EKGs, phlebotomy, and specimen handling; assist with procedures and care activities.
• Support patient flow: check-in/check-out, scheduling, referrals, insurance verification, and MyCare coordination.
• Team support: manage medical records, data abstraction, scanning, and filing; assist with payments and non-clinical duties.

Skills

Customer service

Communication

Clinical support

EKG

Phlebotomy

Medical terminology

Education

Associates degree

Medical Assistant Certification

Tools

MyCare

EKG machine

Job description

Rochester Regional Health's Dermatology department in Batavia, NY seeks a Medical Assistant to support clinical and administrative duties, including vital signs, EKGs, phlebotomy, patient education, and exam room upkeep.

The role emphasizes strong customer service, communication, and collaboration with providers; duties cover scheduling, referrals, insurance verification, and record management.