Dermatology Front Desk & Patient Experience Pro

Berman Skin Institute; Pleasanton (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company contribution

Paid Time Off & Paid Holidays

Discounts on treatments and skincare

Job summary

A dermatology practice in Pleasanton seeks a Patient Services Representative to create a warm welcome for patients and handle various administrative tasks. Responsibilities include checking in patients, answering phone inquiries, scheduling appointments, and verifying insurance. The ideal candidate has a high school diploma and 2+ years of customer service or medical office experience. This role offers competitive pay and benefits including medical insurance and paid time off.

Qualifications

• 2+ years of customer service or medical office experience preferred.
• Dependable with strong multitasking and computer skills.
• Interest in healthcare, dermatology, or aesthetics is a plus.

Responsibilities

• Welcome and check in patients.
• Answer phones and assist with questions.
• Schedule and confirm appointments.
• Verify insurance eligibility.
• Update patient demographics.
• Collect copays and process payments.
• Work closely with medical assistants and providers.

Skills

Customer service experience

Strong multitasking skills

Computer skills

Professional demeanor

Education

High school diploma

Job description

A dermatology practice in Pleasanton seeks a Patient Services Representative to create a warm welcome for patients and handle various administrative tasks. Responsibilities include checking in patients, answering phone inquiries, scheduling appointments, and verifying insurance. The ideal candidate has a high school diploma and 2+ years of customer service or medical office experience. This role offers competitive pay and benefits including medical insurance and paid time off.