Deputy Store Manager - Accessorize - Paddington Square - New Store Now Open!

Monsoon; Mahwah (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Deputy Store Manager to lead a dynamic team in delivering exceptional customer service. In this exciting role, you will support the Store Manager in developing your team, ensuring they are motivated and knowledgeable. You will take ownership of store operations, manage visual merchandising, and promote unique services to customers. With a focus on excellence and a passion for the brand, you will play a key role in driving performance and creating a positive shopping experience. Join a vibrant team and enjoy benefits like a competitive salary, generous discounts, and a fun staff uniform allowance.

Benefits

Competitive Salary

Exciting Bonus Scheme

Staff Uniform Allowance

Generous Staff Discount

Additional Day Off for Birthday

Qualifications

• Experience in managing a team with a focus on customer service.
• Demonstrated decision-making ability and ownership.

Responsibilities

• Support the Store Manager in leading the team and driving store performance.
• Ensure effective communication and operational administration.

Skills

Team Management

Customer Service Excellence

Decision Making

Communication Skills

Planning and Organisational Skills

Job description

In this role you will:

• Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations.
• Support the Store Manager in operational administration and ensure communication is completed on time.
• Provide support to other local branches as and when required.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers:

• Experience of managing a team.
• An individual who demonstrates passion, drive, resilience, and a can-do approach.
• Decision-making ability and a sense of ownership to take responsibility.
• Has proven examples of delivering excellence in customer service both personally and through their team.
• Confident to take ownership with a sense of responsibility.
• Communicates openly and effectively.
• Demonstrates planning and organisational skills.

Joining us your benefits would include:

• A competitive salary.
• Exciting bonus scheme.
• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories.
• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online.
• An additional day’s holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today.