Deputy Program Support Manager

UKG; Washington (District of Columbia); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Flexible Spending Accounts

Life and Disability Insurance

401(k)

Paid Time Off

Paid Holidays

Employee Assistance Program

Pet Insurance

Job summary

CeLeen is seeking a Deputy Program Manager to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office. The role involves managing contractual operations, tracking costs and schedules, and driving service delivery improvements.

Qualified candidates have a Master's or Bachelor’s degree with substantial relevant experience, an active Secret clearance, and strong English communication skills. Travel is expected at 10–20%.

Qualifications

• Master’s degree with 5+ years of relevant experience OR Bachelor’s degree with 12+ years of relevant experience.
• Current, active Secret security clearance.
• Experience tracking costs, schedule, and performance for tasks and resource reporting.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Applicants must be authorized to work in the United States on a full‑time basis; no visa sponsorship.

Responsibilities

• Ensure contractor staff adhere to conduct standards and internal controls.
• Manage contractual operations to meet or exceed requirements.
• Track costs, scheduling, and performance for tasks and resource reporting.
• Lead service delivery improvement activities for efficiency and performance.
• Resolve problems with minimal disruption to contract activities.
• Identify risks and develop mitigation strategies.
• Collaborate with cross‑functional teams, clients and stakeholders to define objectives and deliverables.

Skills

Communication skills

Client focus

English proficiency

Education

Master's Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

CeLeen, an operating group of Command Holdings, is seeking a Deputy Program Manager to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office.

Responsibilities may include, but are not limited to:

• Ensuring contractor staff adhere to all standards of conduct and internal controls.
• Managing all contractional operations to meet or exceed contractual requirements.
• Tracking costs, scheduling and performance for all tasks and resource reporting.
• Conducting continuous service delivery improvement activities toward more efficient capabilities and performance.
• Resolving problems with minimal disruption to the activities being performed under the contract.
• Assisting with the identification of potential risks and developing mitigation strategies to ensure successful task outcomes.
• Collaborating with cross-functional teams, clients and stakeholders to define task objectives and deliverables.

This position is contingent on award.

Expected salary range: $110,00-$125,000

• Ability to sit at a computer terminal for an extended period of time.
• Ability to work in confined areas.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 10-20% / Minimal travel.

CeLeen, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active-duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.

CeLeen is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

CeLeenAffirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The affirmative Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team.

Basic Requirements

• Master’s Degree and 5 years of relevant experience //OR // Bachelor’s Degree and 12 years of relevant experience.
• Current, active Secret security clearance.
• Demonstrated experience tracking costs, schedule, and performance for all tasks and resource reporting.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Demonstrated proficiency in using all Microsoft Office applications.
• Applicants must be currently authorized to work in the United States on a full‑time basis. CeLeen will not sponsor applicants for work visas for this position.

Preferred Qualifications;

• Program Management Professional (PMP).
• Direct experience with Consular Affairs/Passport Office or other Department of State directorates.
• Experience with Passport Records Imaging System Management (PRISM).

CeLeen offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

*Eligibility requirements apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.