Deputy Program Manager / Operations Lead

Team Carney, Inc.; Silver Spring, Northern (MD, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health & Wellness: medical, dental, &/

Financial Security: 401(k) with match

Paid Time Off (PTO) + holidays + paid

Tuition assistance and student loanRep

Get Out and Learn: learning stipends

Get Out and Run: wellness events

Continuous development

Job summary

Team Carney, Inc. seeks a Deputy Program Manager / Operations Lead to oversee daily operations for enterprise learning programs supporting the FDA. The role requires coordinating training intake, LMS scheduling, staffing rosters, and cross-functional workflows with a Program Manager.

Remote with periodic on-site presence in Silver Spring, MD; candidates must have current or ability to obtain Public Trust clearance and a bachelor’s degree in a related field.

Qualifications

• At least seven (7) years of federal program or operations management experience.
• Bachelor’s degree in business administration, education, public administration, or related field.
• Experience implementing SOPs, tracking training intake metrics, and monthly status reporting.

Responsibilities

• Oversee day-to-day coordination, task area execution, resource allocation, and deliverable quality.
• Maintain OSS oversight of training intake tracking, LMS scheduling, staffing rosters, and cross-functional workflows.
• Serve as secondary point of contact for government stakeholders and ensure continuity when PM is absent.

Skills

Program management

Federal government experience

Operations management

Stakeholder management

SOPs and metrics

Education

Bachelor’s degree in business administration / related field

Job description

At Team Carney, we believe that true performance acceleration happens at the intersection of innovative learning and deep strategic expertise. Since 1994, our mission has been to provide top-tier training, learning, and human capital solutions that empower Federal Government agencies to meet their critical mandates. We are seeking a results-oriented Deputy Program Manager / Operations Lead to oversee daily operational execution across enterprise learning programs supporting the U.S. Food and Drug Administration (FDA).

This position is contingent upon award.

Work Schedule and Location

• This position is remote with periodic on-site presence in Silver Spring, MD

• Clearance Requirement: Current or ability to obtain Public Trust clearance required.

Who You Are & What You’ll Do

As the Deputy Program Manager / Operations Lead, you will partner directly with the Program Manager to ensure seamless day-to-day coordination, task area execution, resource allocation, and deliverable quality. You will maintain operational oversight over training intake tracking, LMS scheduling, staffing rosters, and cross-functional team workflows. You will serve as the secondary point of contact for government stakeholders and step into full leadership authority in the Program Manager's absence, preserving continuity of operations across all contractual task areas.

What You Bring to the Table - Requirements

• Experience: At least seven (7) years of experience in federal program or operations management, with demonstrated success managing multi-functional service delivery environments in learning, human capital, or technical fields.

• Education: Bachelor’s degree in business administration, education, public administration, or a related field.

• Operational Expertise: Strong expertise in workflow coordination, schedule monitoring, risk tracking, subcontractor oversight, and quality assurance processes.

• Stakeholder Management: Excellent written and verbal communication skills with proven ability to interface effectively with federal government representatives and cross-functional project teams.

• Process Controls: Experience implementing Standard Operating Procedures (SOPs), tracking training intake metrics, and supporting monthly status reporting.

Why Join Team Carney?

When you join Team Carney, you join a legacy of excellence. We focus on our people because when we make a positive impact on the lives of our employees, they are able to make a positive impact on our clients. We offer a full suite of competitive benefits, including:

• Health & Wellness: Multiple medical, dental, and vision insurance options (BCBS CareFirst), health spending accounts (HSA), and flexible spending accounts (FSA).

• Financial Security: 401(k) retirement plan with company match, plus Carney-paid life and disability insurance.

• Work-Life Harmony: Generous Paid Time Off (PTO), 11 paid holidays, and 6 weeks of paid parental leave.

• Professional & Personal Growth: Annual tuition assistance (up to $5,000) and student loan repayment.

• Get Out and Learn: Up to $200 annually to learn almost anything (from pottery to coding!).

• Get Out and Run: Up to $200 annually to participate in fitness and active lifestyle events.

• Continuous Development: Ad hoc training and ongoing professional development access.