DEPUTY INSURANCE COMMISSIONER

State of Nevada (NV); Las Vegas (NV); On-site; USD 120,000 - 190,000; Full time

Job summary

Department of Business and Industry in Las Vegas seeks a Deputy Insurance Commissioner to lead the Consumer Services and Investigations sections, overseeing regulatory actions and responses to consumer complaints. The incumbent reports to the Nevada Insurance Commissioner and collaborates with multiple divisions to advance Nevada's insurance programs.

The role requires senior leadership experience in insurance, strong understanding of government operations, and ability to present to legislative

Qualifications

• Three years of experience leading teams of 15 or more people.
• Five years of direct insurance experience.
• Understanding of government operations, legislative process, funding, and administrative procedures.
• Intermediate insurance expertise and knowledge of market forces and industry trends.
• Three years of experience providing assistance to the public.

Responsibilities

• Provide on-site management support for Corporate & Finance, Fraud Prevention, and Legal staff in the Las Vegas office.
• Lead Consumer Services and Investigations sections, ensuring performance metrics and statutory requirements are met.
• Develop regulatory actions and recommendations for updates to Title 57 of the Nevada Revised Statutes.
• Mentor section leaders and maintain relationships with regulated entities to understand insurance market conditions.
• Represent the office in legislative committees and NAIC meetings as required.

Skills

Team leadership

Public policy & government processes

Insurance knowledge

Public assistance experience

Professional designations desirable

Education

Bachelor's degree in insurance/risk management or related field

Job description

The Department of Business and Industry is recruiting to fill an unclassified Deputy Insurance Commissioner position in Las Vegas. This position manages the Consumer Services and Investigations sections of the Division of Insurance and is responsible for the administrative oversight of the Las Vegas office.

The Consumer Services section assists consumers with complaints against insurance companies to determine if there were any violations of Nevada's Insurance Code and Regulations. Consumer Services staff also assist consumers over the phone and in person to answer questions regarding general insurance topics.

The Investigations section investigates suspected wrongdoing by regulated entities, including licensed producers, adjusters, brokers, bail agents, pre-need cemetery/funeral sellers and insurers.

• Three years of experience leading teams of 15 or more and five years of direct insurance experience.
• Candidates should understand government operations, including the legislative process, funding, and administrative procedures, and possess intermediate insurance expertise with knowledge of market forces and industry trends.
• Three years of experience providing assistance to the public.
• Bachelors degree in insurance, risk management, or a related field is preferred.
• Professional designations such as CPCU, CIE, CFE, or AIRC are highly desirable.

The incumbent provides on-site management support for Corporate and Finance, Fraud Prevention, and Legal staff who are based out of the Las Vegas office. Under the general direction of the Nevada Insurance Commissioner, the incumbent provides leadership and oversight of the Consumer Services and Investigations sections of the Division. Additionally, this position will provide management support to Las Vegas based staff from the Corporate & Finance, Fraud Investigations and Legal sections. Responsibilities include working with section leadership to ensure that all required performance metrics and statutory requirements are being met. This would include required legislative reports, responding to consumer complaints, investigating producers of insurance, and development of regulatory actions and recommendations for updates and appropriate changes to Title 57 of the Nevada Revised Statutes. They provide mentorship to section leaders; maintain good working relationships with regulated entities to understand what is happening in the insurance markets; work to support the Silver State Healthcare Exchange, the Division of Health Care Financing and Policy, the Division of Industrial Relations, and other governmental agencies to advance the business of insurance in Nevada; and may make presentations to Legislative committees during both sessions and interim periods of the Nevada Legislature and take on delegated authority to act during periods when the Commissioner is out of the office. Attendance at National Association of Insurance Commissioner (NAIC) meetings is required.

• Competent and steady leader with the ability to motivate, communicate effectively, negotiate, empathize, and find compromise.
• Skilled at managing competing priorities and navigating time-sensitive or high-pressure situations with professionalism and composure.
• Adept at addressing sensitive issues, inspiring teams, and leading without political bias.
• Possesses a mentor mindset, committed to helping others excel.
• Strong understanding of the structure and functions of the U.S. insurance system.