Deputy Director of Outreach

NYC Department of Finance; New York (NY); On-site; USD 70,000 - 92,000; Full time

Job summary

The NYC Department of Finance seeks a Deputy Director of Outreach to enhance community engagement and communication for essential tax exemption programs. This mid-senior level position focuses on building partnerships with organizations, managing stakeholder communications, and executing outreach strategies across all five boroughs.

Benefits

Public Service Loan Forgiveness eligibility

Comprehensive health insurance

Qualifications

• Minimum two years in community work or activities related to the duties.
• Ability to manage multiple tasks independently and under pressure.

Responsibilities

• Establish and maintain relationships with elected officials and community leaders.
• Implement strategies to promote tax exemption programs.
• Lead presentations and community outreach events.

Skills

Communication

Interpersonal Skills

Community Engagement

Event Coordination

Marketing Strategy

Education

Baccalaureate degree from an accredited college

High school graduation or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The External Affairs Office is responsible for all internal and external agency communications. This includes the press office, social media, the agency editor/speechwriter, correspondence, public outreach, and constituent services.

DOF is seeking an experienced professional to serve as the Deputy Director of Outreach within the division of External Affairs. The selected candidate will be responsible for building and maintaining partnerships with existing and new CBOs for the purpose of increasing the number of participants in our Senior & Disabled Property Tax Exemptions and Rent Freeze Assistance Programs. The selected candidate will work in a public facing capacity in all five NYC boroughs and in the agency’s office locations.

The responsibilities of this position include, but are not limited to:

• Establish and maintain relationships with elected officials, community leaders, and community-based organizations.
• Manage in-person, email, fax and telephone communications with internal and external stakeholders of the programs.
• Implement and monitor the effectiveness of strategies that build positive relationships to promote DOF’s Senior and Disabled Property Tax Exemptions and Rent Freeze Assistance programs.
• Lead or participate in various presentations, events, and special projects.
• Collect, review, research, verify the completeness of applications received using legal criteria, standard policies, and procedures.
• Assist in developing marketing strategies and all outreach materials.
• Provide instruction and training to interested constituents on necessary documentation needed to successfully receive senior and disabled property tax exemption programs.
• Assist supervisor with calendaring and scheduling events.
• Special projects assigned by supervisor.
  
  

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position will require employees to have access to Federal Tax Information (FTI) and is subject to an additional background investigation before appointment. The candidate(s) will be required to pass the FTI background investigation as a term and condition of employment.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
  
  

Preferred Skills

• Proven experience as a program/event coordinator. -Experience in reviewing documents to determine eligibility. -The ability to read, write and speak a second language is a plus. -Show a high-level of responsibility around quality, detail, and accuracy. -Demonstrate ability to work independently and ability to multi-task. -Show commitment to training and cross-training demonstrate ability to grasp changes in workflow or in application processing. -Ability to work productively under pressure to meet productivity goals. -Excellent written, public speaking and interpersonal skills. -Proficient computer and technical skills including but not limited to Word, Excel, and Outlook.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $70,022.00 – $91,768.00

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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